This article is about the interaction between these concepts and how these interactions transform CRM systems.
In this article we will be talking about important advantages of managing sales channels with CRM.
In this article, we will talk about how to increase customer satisfaction by using chatbots.
In this article, we will talk about ways to increase sales with live chat systems.
In this article, we will be discussing what kind of benefits customer success teams offer B2B companies.
In this article, we talked about metrics that can be used to measure the performance of call center representatives working from home.
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Learn about chatbots and their importance in the competitive e-commerce industry.
Chatbots have become an indispensable tool of companies with our rapidly digitalizing life. Here’s 8 important benefits of chatbots for your company and customers.
A chatbot is an invaluable tool when used correctly, but an incorrect configuration can do more harm than good. We have compiled the 10 most common and important mistakes for you.