Follow your team's performance closely
Infoset's smart reports allow you to monitor your sales and support teams, while at the same time presenting in which areas your teams can improve.
900+ companies trust Infoset
Call Center Reports
Measure your success and make data-driven decisions
Review both general reports and comprehensive reports as you track your growth. Filter, sort, group your data and view all metrics by individual or team to make the best decisions.
See your live chat performance in detail
Track metrics like the number of chats, first response time and more in real-time. Improve your live chat performance.
Advanced sales reports
Easily report your sales team's performance, calls, emails, live chats and more. Track every point in the customer journey and improve it with meaningful reports.
Customer Support Reports
Be aware of everything
Not just support tickets; manage your emails, chat conversations, deals and more from a single dashboard. Track every point in the customer journey, and improve it with meaningful reports.
Trusted by 900+ businesses
Try Infoset today
Start growing your business and keeping your team in the know with our free starter package. No credit card required.