Reports

Follow your team's performance closely

Infoset's smart reports allow you to monitor your sales and support teams, while at the same time presenting in which areas your teams can improve.
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Reports | Infoset

Call Center Reports

Measure your success and make data-driven decisions

Review both general reports and comprehensive reports as you track your growth. Filter, sort, group your data and view all metrics by individual or team to make the best decisions.
Cloud Call Center | Infoset

Chat Reports

See your live chat performance in detail

Track metrics like the number of chats, first response time and more in real-time. Improve your live chat performance.
live chat | Infoset
Sales | Infoset

Sales Reports

Advanced sales reports

Easily report your sales team's performance, calls, emails, live chats and more. Track every point in the customer journey and improve it with meaningful reports.

Customer Support Reports

Be aware of everything

Not just support tickets; manage your emails, chat conversations, deals and more from a single dashboard. Track every point in the customer journey, and improve it with meaningful reports.
Desk | Infoset

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