Cloud Call Center

All-in-one modern cloud call center

No hardware. No downloads. No maintenance. Start using our scalable cloud call center system in minutes.
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All-in-one cloud call center

You name it, we have it.

Best-in-class inbound routing engine and on-call capabilities for agents to transfer calls, infinite and flexible call pools, call recording, advanced IVR, CTI, ACD, TTS, and more. We've got it all.

“With the Infoset Cloud Call Center, we are able to provide fast, uninterrupted and office-independent support to all our customers, without the cost of investment, maintenance or updating.”
Hüseyin Uysal - Technical Operations Manager, IBS IT

“With the Infoset Cloud Call Center, we are able to provide fast, uninterrupted and office-independent support to all our customers, without the cost of investment, maintenance or updating.”
Hüseyin Uysal - Technical Operations Manager, IBS IT
real-time cloud call center dashboard

Real-time dashboard

Track everything in real-time

Queue statuses, operator statuses, ongoing calls, service rates, and more. Keep track of everything on a live dashboard.

Omnichannel customer support

Manage all your support channels

Not just calls; manage your support tickets, emails, chat conversations and more from a single dashboard. Solve issues faster and delight your customers. Track every point in the customer journey, and improve it with meaningful reports.

“Infoset is one of the key forces behind the dramatic increase in our company's service levels.”
İlke Düzyol - Deputy General Manager, İzgaz ENGIE

“Infoset is one of the key forces behind the dramatic increase in our company's service levels.”
İlke Düzyol - Deputy General Manager, İzgaz ENGIE
infoset omnichannel customer support, helpdesk
infoset data-driven reports

Advanced reports

Measure your success and make data-driven decisions

Check both overviews and in-depth reports to track your progress. Filter, sort, group your data and view every metric for individuals and your team as a whole to make the best decisions.
Why Infoset?
400+ successful companies are using Infoset for growth and customer success. See what they're saying to know how Infoset will bring value to your company.
İlke Düzyol
Deputy General Manager
“The reason we prefer Infoset is that they are solution-oriented, have a consultant-level knowledge about their subjects which they pass onto their customers at every step, and think about your costs/returns with you.“
Suat Akdumanlar
General Manager
“Since 2015, we have been using Infoset for all of our call center operations. We receive our calls without loss and can reach our customers instantly. We wish to continue and expand our cooperation with Infoset.“
Hüseyin Uysal
Technical Operations Manager
“With the Infoset Cloud Call Center, we are able to provide fast, uninterrupted and office-independent support to all our customers, without the cost of investment, maintenance or updating.“
Try Infoset today
Start growing your business and keeping your team in the know with our free starter package. No credit card required.
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