Mask your helpline number

Send your frequent replies to your visitors with one click by creating saved replies

Quickly categorize calls and automatically route them to the right place with IVR menus.

Set your team's working hours as you wish. Update your business hours to reflect seasonal changes and local holidays.

Let inbound callers remain in queue until an agent is available to talk.

Put your call on hold and start a separate call at the same time.

Infoset’s call routing feature allows you to plan the most efficient path to rewarding discussions. With a modern business phone service, you may set up advanced call routing for your company.

Forward callers to voicemail when you're away, listen to the messages later on.

You can direct your incoming calls to an external mobile or landline number of your choice.

Talk to several people at the same time with Infoset's powerful conferencing feature.

You can provide all of your international customers with fast, uninterrupted support without maintenance and upgrade costs.

Get continuous feedback from your customers, improve customer experience, increase your sales with CSAT (Customer Satisfaction) and NPS surveys.