Customer Support

Feature-rich omnichannel customer support

Manage all your support channels (email, phone, chat, help center, social media) from a single dashboard. Convert incoming emails to tickets, set up a live chat system or chatbot or chatbots, create a help center for self-service support. Track every point in the customer journey.
400+ companies trust Infoset
Infoset Customer Support


Manage all your support channels

Don't waste your time jumping between applications, just focus on customer success. We have everything you need - built-in call center, ticket system, live chat, email and more.

“Infoset is one of the key forces behind the dramatic increase in our company's service levels.”
İlke Düzyol - Deputy General Manager, İzgaz ENGIE

“Infoset is one of the key forces behind the dramatic increase in our company's service levels.”
İlke Düzyol - Deputy General Manager, İzgaz ENGIE
Infoset Omnichannel Customer Support, Helpdesk


Engage your website visitors

Completely customize your live chat widget and easily embed it in any website. Turn your website visitors into leads and customers into happy users. Collect feedback and support requests with chat forms even when you're offline.
live chat
Infoset Smart Live Chat
Infoset chatbot, sohbet robotu

Help center articles

Provide self-service support with a help center

Deliver help content to customers with a completely customized knowledge base. Create engaging articles by adding images, videos, and interactive guides. Integrated with our chat widget, scale your support by letting customers find answers by themselves.
Help center articles, help desk, knowledge base
Infoset Cloud Call Center


Build a cloud call center in minutes

Best-in-class inbound routing engine and on-call capabilities for agents to transfer calls, call pools, call recording, advanced IVR, CTI, ACD, TTS, and more. We've got it all.


Stay on top of everything

Not just support tickets; manage your emails, chat conversations, deals and more from a single dashboard. Track every point in the customer journey, and improve it with meaningful reports.
İlke Düzyol
İlke Düzyol
Deputy General Manager
“The reason we prefer Infoset is that they are solution-oriented, have a consultant-level knowledge about their subjects which they pass onto their customers at every step, and think about your costs/returns with you.“
Suat Akdumanlar
Suat Akdumanlar
General Manager
“We are using Infoset for all of our support operations. We receive our calls without loss and can reach our customers instantly. We wish to continue and expand our cooperation with Infoset.“
Hüseyin Uysal
Hüseyin Uysal
Technical Operations Manager
“With the Infoset Cloud Call Center, we are able to provide fast, uninterrupted and office-independent support to all our customers, without the cost of investment, maintenance or updates.“

Try Infoset today

Start growing your business and keeping your team in the know with our free starter package. No credit card required.