Customer Support

Feature-rich omnichannel customer support

Manage all your support channels (email, phone, chat and more) from a single dashboard. Get in touch with your customers with web chat. Track every point in the customer journey, and improve it with meaningful reports.
Get Started caret right

Omnichannel customer support

Manage all your support channels

Don't waste your time jumping between applications, just focus on customer success. We have everything you need - built-in call center, ticket system, live chat, email and more.

“Infoset is one of the key forces behind the dramatic increase in our company's service levels.”
İlke Düzyol - Deputy General Manager, İzgaz ENGIE

“Infoset is one of the key forces behind the dramatic increase in our company's service levels.”
İlke Düzyol - Deputy General Manager, İzgaz ENGIE
Infoset Omnichannel Customer Support, Helpdesk
Infoset Smart Live Chat

Live chat + smart assistant

Engage with website visitors

Completely customize your web widget and easily embed it in any website. Turn your website visitors into leads and customers into happy users. Collect feedback and support requests with chat forms even when you're offline.

All-in-one cloud call center

Build a cloud call center in minutes

Best-in-class inbound routing engine and on-call capabilities for agents to transfer calls, infinite and flexible call pools, call recording, advanced IVR, CTI, ACD, TTS, and more. We've got it all.
All-In-One Cloud Call Center, Contact Center
Real-time dashboard

Real-time dashboard

Stay on top of everything

Not just support tickets; manage your emails, chat conversations, deals and more from a single dashboard. Track every point in the customer journey, and improve it with meaningful reports.
Why Infoset?
400+ successful companies are using Infoset for growth and customer success. See what they're saying to know how Infoset will bring value to your company.
İlke Düzyol
Deputy General Manager
“The reason we prefer Infoset is that they are solution-oriented, have a consultant-level knowledge about their subjects which they pass onto their customers at every step, and think about your costs/returns with you.“
Suat Akdumanlar
General Manager
“Since 2015, we have been using Infoset for all of our call center operations. We receive our calls without loss and can reach our customers instantly. We wish to continue and expand our cooperation with Infoset.“
Hüseyin Uysal
Technical Operations Manager
“With the Infoset Cloud Call Center, we are able to provide fast, uninterrupted and office-independent support to all our customers, without the cost of investment, maintenance or updating.“
Try Infoset today
Start growing your business and keeping your team in the know with our free starter package. No credit card required.
Get Started