This blog post will explain the tasks of the help desk and the service desk and their differences.
In this article we will be talking about live support systems and the benefits of these systems for e-commerce websites.Â
This article, will talk about CRM, its advantages and why it is used.Â
This article will talk about customer support and ways to make it more efficient.
In this article, we will talk about ways to increase sales with live chat systems.
Find out what features your call center software should have in order to increase customer experience and sales volume.
Chatbots have become an indispensable tool of companies with our rapidly digitalizing life. Here’s 8 important benefits of chatbots for your company and customers.
A chatbot is an invaluable tool when used correctly, but an incorrect configuration can do more harm than good. We have compiled the 10 most common and important mistakes for you.
Find out how chatbots work and which type of chatbots are right for your business.
Using a live chat system is the easiest way to provide instant support to your customers and increase your customer satisfaction and sales.