This article will talk about the importance of using emojis in customer relations and the factors to be considered.
This article will talk about what’s the customer lifecycle management and its stages.
This article will discuss what customer onboarding is, its importance, and 6 strategies for the best customer onboarding.
This blog post will explain the tasks of the help desk and the service desk and their differences.
This article will discuss how the communication rate is calculated and ways to increase it.
This blog post will explain consumer insights and how to improve them.
This blog post will cover the differences between live support and live message.
In this article, we’ll explain the customer effort score, how it is calculated, and its contribution to the growth of businesses.
This blog post will cover cold calling, its purpose, and its benefits.Â
This blog post will explain resistance to change, its reasons, and how to eliminate it.