Learn about how Interactive Voice Response (IVR) and Computer Telephony Integration (CTI) works, and their benefits for your company.
Find out what features your call center software should have in order to increase customer experience and sales volume.
With the Infoset text-to-speech engine, you will now be able to synthesize human speech in 13 languages and use it in your call center.
There are various advantages that the omnichannel strategy provides to customers and companies, let’s examine them together.
Today, we’re announcing Infoset’s biggest ever launch with great new features designed to take your customer support to the next level and boost your sales.