Keeping in touch with customers before and after sales directly affects your success. Well, do you know 5 ways to stay in touch with customers on social media?
Why is omnichannel important in helping companies develop a seamless customer experience? You’ll find information on this topic in the article.
ossible to use call masking with the help of current software systems. So, what does call masking do and how does it work?
Emotions are very important in sales-marketing strategies. So, what are the emotional selling methods that strengthen communication with the customer?
With Whatsapp Business, you can strengthen your communication with customers. In this article, we have included information about Whatsapp Business.
KPI is a concept that defines call center key performance indicators. So, do you know the 3 KPI indicators you can use to measure the performance of the call center?
How should you create an SLA, a kind of service contract? Here are tips for a successful SLA policy.
Continuous customer satisfaction can be achieved with the help of live support. You will find information on this topic in our article.
Communication with your customer is so important. But do you know the three basic communication strategies you can use to move forward in a healthy communication process?
The first encounter is so important in human communication. So, what should be done to impress customers when meeting them?
Some of the factors that increase customer satisfaction are receiving frequent feedback from buyers, offering support for problems that arise, and personalization. In this article, we will examine the importance of personalization in customer satisfaction.
In this blog, we will let you know how to choose the right CRM software for your company.
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