


Infoset joins QNBEYOND and Laval Mayenne Technopole
We joined the 3rd term of the QNBEYOND Acceleration Program. In the same week, we joined Laval Mayenne Technopole in France.
We joined the 3rd term of the QNBEYOND Acceleration Program. In the same week, we joined Laval Mayenne Technopole in France.
Chatbots have become an indispensable tool of companies with our rapidly digitalizing life. Here's 8 important benefits of chatbots for your company and customers.
There are lots of call center software providers with different prices. Here's the 5 important features you should pay attention to when purchasing a call center software.
A chatbot is an invaluable tool when used correctly, but an incorrect configuration can do more harm than good. We have compiled the 10 most common and important mistakes for you.
Find out how chatbots work and which type of chatbots are right for your business.
Hesitating to move your on-premise call center or switchboard to cloud? Check these 6 benefits that will help you decide.
Using a live chat system is the easiest way to provide instant support to your customers and increase your customer satisfaction and sales.
With the Infoset text-to-speech engine, you will now be able to synthesize human speech in 13 languages and use it in your call center.
There are various advantages that the omnichannel strategy provides to customers and companies, let's examine them together.
We're happy to announce a big update to Infoset with awesome new features that enable you to provide awesome customer support across your mobile channels and speed up your processes.
Find out why live support channels, which have been heavily preferred by many companies, are so popular.
You can automate your customer support processes and reduce the burden on your support teams through chatbots.
Today, we're announcing Infoset's biggest ever launch with great new features designed to take your customer support to the next level and boost your sales.
2020 is off to a great start. We've just closed our seed investment round where we received funding and great support from a France-based investor.
If you don't know what a cloud call center is, you're not even in the game. Find out everything about cloud call centers and top reasons why your business needs one.
Are you struggling with sales management? Do you find it hard to meet sales targets? These 3 techniques will help you manage your sales process effectively.
Are you looking for the best techniques to boost the customer experience of your cloud call center? Here are 3 effective ways to improve call center customer experience that will help you retain customers, boost sales, and increase revenue.