Feb 19, 2021 1 mins

Infoset joins QNBEYOND and Laval Mayenne Technopole

We joined the 3rd term of the QNBEYOND Acceleration Program. In the same week, we joined Laval Mayenne Technopole in France.

Jan 25, 2021 6 mins

8 Key Benefits of Chatbots for Companies and Users

Chatbots have become an indispensable tool of companies with our rapidly digitalizing life. Here's 8 important benefits of chatbots for your company and customers.

Jan 19, 2021 4 mins

5 Features You Should Check When Choosing Call Center Software

There are lots of call center software providers with different prices. Here's the 5 important features you should pay attention to when purchasing a call center software.

Jan 16, 2021 5 mins

The 10 Biggest Mistakes in Chatbot Marketing

A chatbot is an invaluable tool when used correctly, but an incorrect configuration can do more harm than good. We have compiled the 10 most common and important mistakes for you.

Jan 8, 2021 5 mins

How Chatbots Work? Chatbot Architectures Overview

Find out how chatbots work and which type of chatbots are right for your business.

Dec 22, 2020 5 mins

6 Benefits of Cloud Call Centers

Hesitating to move your on-premise call center or switchboard to cloud? Check these 6 benefits that will help you decide.

Dec 16, 2020 8 mins

What is a Live Chat Software? How Does It Help Your Business?

Using a live chat system is the easiest way to provide instant support to your customers and increase your customer satisfaction and sales.

Nov 5, 2020 1 mins

Synthesize human speech in 13 languages

With the Infoset text-to-speech engine, you will now be able to synthesize human speech in 13 languages and use it in your call center.

Oct 21, 2020 3 mins

5 Benefits of Omnichannel Contact Centers

There are various advantages that the omnichannel strategy provides to customers and companies, let's examine them together.

Oct 13, 2020 3 mins

Announcing New Features: Mobile SDKs, Automations, Templates and More

We're happy to announce a big update to Infoset with awesome new features that enable you to provide awesome customer support across your mobile channels and speed up your processes.

Aug 30, 2020 3 mins

Benefits of Live Support Channels to Customer Service

Find out why live support channels, which have been heavily preferred by many companies, are so popular.

Aug 27, 2020 3 mins

Customer Support with Chatbots

You can automate your customer support processes and reduce the burden on your support teams through chatbots.

Aug 18, 2020 5 mins

All New Infoset: Announcing New Features to Grow Your Business Even Faster

Today, we're announcing Infoset's biggest ever launch with great new features designed to take your customer support to the next level and boost your sales.

Feb 24, 2020 1 mins

Infoset Closes Seed Round with 2.2M$ Valuation

2020 is off to a great start. We've just closed our seed investment round where we received funding and great support from a France-based investor.

Nov 9, 2019 3 mins

What is Cloud Call Center and Why Your Business Needs It Desperately?

If you don't know what a cloud call center is, you're not even in the game. Find out everything about cloud call centers and top reasons why your business needs one.

Oct 27, 2019 3 mins

3 Sales Management Techniques You Shouldn't Ignore

Are you struggling with sales management? Do you find it hard to meet sales targets? These 3 techniques will help you manage your sales process effectively.

Oct 21, 2019 6 mins

3 Ways to Improve Call Center Customer Experience

Are you looking for the best techniques to boost the customer experience of your cloud call center? Here are 3 effective ways to improve call center customer experience that will help you retain customers, boost sales, and increase revenue.

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