Advanced cloud communication and support solutions for your business
Plan, manage, track. Handle all processes in one easy platform.
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Set up a comprehensive cloud call center in minutes
infoset.callcenter
Use the all-in-one cloud solution to manage your incoming and outgoing calls. Multi-channel intelligent call distribution (ACD), IVR, voice response, voice mail, voice recording and more.
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“With the Infoset Cloud Call Center, we are able to provide fast, uninterrupted and office-independent support to all our customers, without the cost of investment, maintenance or updating.”
Hüseyin Uysal - Technical Operations Manager, IBS IT
Empower your support team and resolve customer issues faster
infoset.desk
Manage all your support channels (email, phone, chat, desk) from a single dashboard. Get in touch with your customers with web chat. Create a beautiful help center for self-service customer support. Track every point in the customer journey.
Learn more “Infoset is one of the key forces behind the dramatic increase in our company's service levels.”
İlke Düzyol - Deputy General Manager, İzgaz ENGIE
Engage with website visitors for sales and customer support
infoset.chat
Talk to your visitors before it's too late. Set up chat triggers to automatically turn visitors into leads, or just talk to them to get product feedback.
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Close more deals, faster.
infoset.sales
Keep your sales team in the know by using simple drag-and-drop sales pipelines. Reach your customers and track all of your communication channels. Add tasks, set up meetings, and call your customers with a single click.
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Everything is on cloud
Built for scale, secured on IBM Cloud
Our system is built to handle tremendous volumes of call traffic and data, and it runs on the IBM cloud - an infrastructure built and protected by top cloud experts. Thanks to IBM Cloud, our services comply with FIPS 140-2 Level 4 (the highest-level government certification), ISO 27001, ISO 27017, and more.
Learn more about IBM Cloud Why Infoset?
400+ successful companies are using Infoset for growth and customer success. See what they're saying to know how Infoset will bring value to your company.
İlke Düzyol
Deputy General Manager
“The reason we prefer Infoset is that they are solution-oriented, have a consultant-level knowledge about their subjects which they pass onto their customers at every step, and think about your costs/returns with you.“
Suat Akdumanlar
General Manager
“Since 2015, we have been using Infoset for all of our call center operations. We receive our calls without loss and can reach our customers instantly. We wish to continue and expand our cooperation with Infoset.“
Hüseyin Uysal
Technical Operations Manager
“With the Infoset Cloud Call Center, we are able to provide fast, uninterrupted and office-independent support to all our customers, without the cost of investment, maintenance or updating.“
Try Infoset today
Start growing your business and keeping your team in the know with our free starter package. No credit card required.