Feature-rich omnichannel customer support
Manage all your support channels (email, phone, chat, desk) from a single dashboard. Get in touch with your customers with web chat. Create a beautiful help center for self-service customer support. Track every point in the customer journey.Get Started
Omnichannel customer support
Manage all your support channels
Don't waste your time jumping between applications, just focus on customer success. We have everything you need - built-in call center, ticket system, live chat, email and more.
“Infoset is one of the key forces behind the dramatic increase in our company's service levels.”
İlke Düzyol - Deputy General Manager, İzgaz ENGIE
Live chat + smart assistant
Engage with website visitors
Completely customize your web widget and easily embed it in any website. Turn your website visitors into leads and customers into happy users. Collect feedback and support requests with chat forms even when you're offline.
Help center articles
Provide self-service support with a help center
Deliver help content to customers with a completely customized knowledge base. Integrated with our chat widget, scale your support by letting customers find answers by themselves. Create engaging articles by adding images, videos, and interactive guides.
All-in-one cloud call center
Build a cloud call center in minutes
Best-in-class inbound routing engine and on-call capabilities for agents to transfer calls, infinite and flexible call pools, call recording, advanced IVR, CTI, ACD, TTS, and more. We've got it all.
Stay on top of everything
Not just support tickets; manage your emails, chat conversations, deals and more from a single dashboard. Track every point in the customer journey, and improve it with meaningful reports.
400+ successful companies are using Infoset for growth and customer success. See what they're saying to know how Infoset will bring value to your company.
Deputy General Manager
“The reason we prefer Infoset is that they are solution-oriented, have a consultant-level knowledge about their subjects which they pass onto their customers at every step, and think about your costs/returns with you.“
“Since 2015, we have been using Infoset for all of our call center operations. We receive our calls without loss and can reach our customers instantly. We wish to continue and expand our cooperation with Infoset.“
Technical Operations Manager
“With the Infoset Cloud Call Center, we are able to provide fast, uninterrupted and office-independent support to all our customers, without the cost of investment, maintenance or updating.“
Try Infoset today
Start growing your business and keeping your team in the know with our free starter package. No credit card required.