You can upload your studio voiceovers to Infoset, as well as create high-quality voiceovers in more than 10 languages using our completely free text-to-speech feature, and you can use these voiceovers in your call center instantly. For example; You can voice many texts such as the message that your customer will listen to in your welcome menu, your illumination text while transferring to the queue, in multiple languages with TTS.
To synthesize speech:
- Open Settings > Call Center Settings and select the Announcement Files menu
- Click the Text-to-speech button on the top right
- Enter the text you want to synthesize and adjust your sound settings on the screen
- Preview the sound with the Preview button, enter a File Name if the sound is good, and click Save to save this sound in your announcement files
You can use your synthesized voiceovers in many places, such as your IVR menus and queues.