{"id":83,"date":"2020-12-16T00:00:00","date_gmt":"2020-12-15T21:00:00","guid":{"rendered":"http:\/\/localhost:8080\/?p=83"},"modified":"2021-09-12T15:51:51","modified_gmt":"2021-09-12T12:51:51","slug":"canli-destek-sistemi-nedir","status":"publish","type":"post","link":"https:\/\/infoset.app\/blog\/tr\/canli-destek-sistemi-nedir\/","title":{"rendered":"Canl\u0131 Destek Sistemi Nedir? \u015eirketinize Faydalar\u0131 Nelerdir?"},"content":{"rendered":"

Canl\u0131 destek sistemi<\/strong>, m\u00fc\u015fterilerinize an\u0131nda destek ve bilgi sa\u011flaman\u0131z\u0131 sa\u011flayan bir hizmettir. M\u00fc\u015fterilerinizin sizinle ger\u00e7ek zamanl\u0131 ileti\u015fim kurabilece\u011fi anl\u0131k mesajla\u015fma arac\u0131 olarak \u00e7al\u0131\u015f\u0131r. Bir canl\u0131 destek sistemi ile web sitenizin d\u00f6n\u00fc\u015f\u00fcm oranlar\u0131n\u0131 art\u0131rabilir, m\u00fc\u015fteri sorgular\u0131n\u0131 h\u0131zl\u0131 ve kolay bir \u015fekilde yan\u0131tlayabilirsiniz.<\/p>\n

Kaliteli m\u00fc\u015fteri hizmetleri, herhangi bir i\u015fletmenin uzun vadeli ba\u015far\u0131s\u0131 i\u00e7in esast\u0131r. M\u00fc\u015fteri ile olan ili\u015fki sadece sat\u0131\u015ftan ibaret de\u011fildir<\/strong>. \u00c7\u00fcnk\u00fc m\u00fc\u015fteri, hizmetleriniz veya \u00fcr\u00fcnleriniz hakk\u0131nda bilgi yaymak i\u00e7in en etkili kanallardan biridir. Web sitenize yap\u0131lan ziyaretlerde, iyi bir destek sa\u011flamak, m\u00fc\u015fterilerinizle olan ili\u015fkinizi g\u00fc\u00e7lendirir ve m\u00fc\u015fteri taban\u0131n\u0131z\u0131 b\u00fcy\u00fctmenize yard\u0131mc\u0131 olur. M\u00fc\u015fterilerin \u00e7evrimi\u00e7i al\u0131\u015fveri\u015fte kar\u015f\u0131la\u015ft\u0131klar\u0131 zorluklardan biri, sorular\u0131n\u0131 kesin ve h\u0131zl\u0131 bir \u015fekilde yan\u0131tlayabilen bir personelle ba\u011flant\u0131s\u0131n\u0131n kesilmesidir. \u0130\u015fletmeler, canl\u0131 destek sistemi<\/a> ile m\u00fc\u015fteriler i\u00e7in ilgi \u00e7ekici bir deneyim sunarak bu sorunu hafifletebilir .<\/p>\n

Canl\u0131 Destek Sistemi ile M\u00fc\u015fteri Hizmetlerinizi Nas\u0131l \u0130yile\u015ftirirsiniz?<\/h2>\n

H\u0131zla geli\u015fen dijital \u00e7a\u011fda, m\u00fc\u015fteriler kolayl\u0131k ve h\u0131zl\u0131 sonu\u00e7lar ar\u0131yor. Dolay\u0131s\u0131yla bu dinamik ortama uyum sa\u011flamak ve h\u0131zl\u0131 \u00e7\u00f6z\u00fcmler sunmak sizi rakiplerinizden ay\u0131r\u0131r. Sekt\u00f6rdeki \u00e7o\u011fu ara\u015ft\u0131rma, m\u00fc\u015fterilerin zaman\u0131nda ve eri\u015filebilir deste\u011fi takdir etti\u011fini g\u00f6steriyor. Canl\u0131 destek kanal\u0131 %73 d\u00f6n\u00fc\u015f\u00fcm oran\u0131<\/strong> ile harika bir ileti\u015fim kanal\u0131d\u0131r, bunu e-posta %61 ve telefon %44 ile takip eder. \u00dcstelik, Amerikan Pazarlama Derne\u011fi, canl\u0131 destek sistemi kullanan B2B \u015firketleri i\u00e7in d\u00f6n\u00fc\u015f\u00fcmlerde ortalama %20 art\u0131\u015f<\/a> oldu\u011funu a\u00e7\u0131klam\u0131\u015ft\u0131r.<\/p>\n

\"canl\u0131 EDigital Customer Service Benchmark taraf\u0131ndan 2000 t\u00fcketicinin kat\u0131ld\u0131\u011f\u0131 bir anketin m\u00fc\u015fteri memnuniyeti d\u00fczeylerinin y\u00fczdesi. (Kaynak: Comm100).<\/small><\/p>\n

Bununla birlikte, m\u00fc\u015fterilere h\u0131zl\u0131 yan\u0131tlar sunmak i\u00e7in web sitelerinde canl\u0131 destek sistemini entegre eden artan say\u0131da \u015firket ve \u00e7evrimi\u00e7i giri\u015fim var. Canl\u0131 destek sistemi, sat\u0131\u015flar\u0131 ve m\u00fc\u015fteri sadakatini art\u0131racakt\u0131r. Al\u0131\u015fveri\u015f web sitelerinin yan\u0131 s\u0131ra, canl\u0131 destek sistemini<\/strong> g\u00fcnl\u00fck i\u015flemlerinde kullanan sekt\u00f6rlerden baz\u0131lar\u0131 \u015funlard\u0131r:<\/p>\n

    \n
  1. Seyahat<\/li>\n
  2. E\u011fitim<\/li>\n
  3. T\u0131p uzmanlar\u0131<\/li>\n
  4. Otomotiv<\/li>\n
  5. Emlak<\/li>\n
  6. BT \u00e7\u00f6z\u00fcm sa\u011flay\u0131c\u0131lar\u0131<\/li>\n
  7. Hava Yollar\u0131<\/li>\n
  8. Web bar\u0131nd\u0131rma \u015firketleri<\/li>\n<\/ol>\n

    Bir Canl\u0131 Destek Sisteminin Faydalar\u0131<\/h2>\n

    \"canl\u0131<\/p>\n

    Neden bir canl\u0131 destek sistemi<\/strong> kullanmal\u0131s\u0131n\u0131z? Ba\u011fl\u0131l\u0131k ve ileti\u015fim, m\u00fc\u015fteri memnuniyeti i\u00e7in gerekli temel fakt\u00f6rlerdir. Canl\u0131 destek kanal\u0131n\u0131n a\u015fa\u011f\u0131daki avantajlar\u0131n\u0131 bilmek, i\u015f operasyonlar\u0131n\u0131z\u0131 en \u00fcst d\u00fczeye \u00e7\u0131karman\u0131za yard\u0131mc\u0131 olacakt\u0131r. \u0130\u015fte faydalar\u0131ndan baz\u0131lar\u0131:<\/p>\n

    1. M\u00fc\u015fterilere kolayl\u0131k sa\u011flar<\/h3>\n

    Bir canl\u0131 destek sistemi, m\u00fc\u015fterilerin \u00e7evrimi\u00e7i al\u0131\u015fveri\u015f yaparken ve deste\u011finizi beklerken \u00e7oklu g\u00f6rev yapmalar\u0131na olanak tan\u0131r. Bekleme s\u00fcresi bir \u00e7a\u011fr\u0131 merkezinden daha azd\u0131r. Yard\u0131m sa\u011flamak ve sorunlar\u0131 hemen \u00e7\u00f6zmek \u00e7ok \u00f6nemlidir \u00e7\u00fcnk\u00fc m\u00fc\u015fterilerin %60\u2019\u0131 bir dakikadan uzun s\u00fcre beklemekten nefret etmektedir.<\/strong> Ortalama olarak, canl\u0131 sohbet operat\u00f6rleri bir m\u00fc\u015fterinin problemini \u00e7\u00f6zmek i\u00e7in 23 saniye i\u00e7inde yan\u0131t verir. Ayr\u0131ca, 0850\u2019li bir numara \u00e7evirmeye ve say\u0131sal se\u00e7enekler ve istemler labirentinde gezinmeye k\u0131yasla kullan\u0131m\u0131 zahmetsizdir. \u00c7evrimi\u00e7i t\u00fcketicilerin %44<\/strong>‘\u00fc, bir web sitesinin en \u00f6nemli \u00f6zelliklerinden birinin, \u00e7evrimi\u00e7i al\u0131\u015fveri\u015flerinin ortas\u0131nda sorular\u0131n\u0131 yan\u0131tlayabilen canl\u0131 bir ki\u015fiye sahip olmak oldu\u011funu dile getiriyor.<\/p>\n

    2. Sat\u0131\u015flar\u0131 art\u0131r\u0131r<\/h3>\n

    M\u00fc\u015fterilerin sat\u0131n al\u0131rken dan\u0131\u015fabilecekleri ger\u00e7ek birine sahip olmas\u0131, olas\u0131 m\u00fc\u015fterilerinizin hem sadakatini hem de g\u00fcvenini kazanman\u0131za olanak tan\u0131r . Asl\u0131nda, bu \u00f6zellik nedeniyle t\u00fcketicilerin %62<\/strong>\u2019sinin tekrar geri d\u00f6nme ve hizmet veya \u00fcr\u00fcn\u00fcn\u00fcz\u00fc sat\u0131n alma olas\u0131l\u0131\u011f\u0131 vard\u0131r. Ayr\u0131ca, %38<\/strong>\u2019i destek sistemi nedeniyle bir sat\u0131n alma i\u015flemini ger\u00e7ekle\u015ftirdi\u011fi belirtmektedir. Bir m\u00fc\u015fterinin sorusuna an\u0131nda yan\u0131t verebilen ve ihtiya\u00e7lar\u0131n\u0131 anlayabilen bir m\u00fc\u015fteri temsilcisi, sat\u0131\u015f s\u00fcrecinde olas\u0131 m\u00fc\u015fterilerinize rehberlik edebilir ve m\u00fc\u015fterinin al\u0131\u015fveri\u015f sepetinin \u00f6deme a\u015famas\u0131nda do\u011fru \u00fcr\u00fcn veya hizmetleri \u00f6nerebilir. Bu, al\u0131\u015fveri\u015f sepetinin terk edilmesini %30<\/strong> oran\u0131nda azalt\u0131r.<\/p>\n

    3. Maliyet tasarrufu sa\u011flar<\/h3>\n

    \u0130\u015f d\u00fcnyas\u0131nda vakit nakittir. Canl\u0131 destek sistemleri, telefon g\u00f6r\u00fc\u015fmesi masraflar\u0131n\u0131 ve ortalama etkile\u015fim maliyetlerini azalt\u0131r. Canl\u0131 destek hatlar\u0131, di\u011fer t\u00fcm etkile\u015fim hatlar\u0131ndan daha mant\u0131kl\u0131d\u0131r \u00e7\u00fcnk\u00fc tek bir temsilci ayn\u0131 anda birden fazla destek talebini y\u00f6netebilir<\/strong>. M\u00fc\u015fterilere ayn\u0131 anda destek vermek, sat\u0131\u015flar\u0131 ve verimlili\u011fi art\u0131r\u0131r ve ayr\u0131ca daha fazla m\u00fc\u015fteri temsilci i\u015fe alma ihtiyac\u0131n\u0131 azalt\u0131r.<\/p>\n

    4. Rakipleriniz kar\u015f\u0131s\u0131nda \u00fcst\u00fcnl\u00fck sa\u011flar<\/h3>\n

    \u0130nternet olduk\u00e7a rekabet\u00e7i bir ortamd\u0131r. \u00c7ok y\u00fcksek say\u0131da \u00e7evrimi\u00e7i i\u015fletme hala canl\u0131 bir m\u00fc\u015fteri sohbet yaz\u0131l\u0131m\u0131 kullanmamaktad\u0131r. 1.000 web sitesinden yaln\u0131zca 9\u2019u<\/strong> bir canl\u0131 destek sistemi kullan\u0131yor. Ama canl\u0131 destek sistemi kullanan \u00e7evrimi\u00e7i t\u00fcketiciler ise 2020 y\u0131l\u0131 itibari ile %38<\/strong> oran\u0131ndan %58<\/strong> oran\u0131na y\u00fckselmi\u015f durumda. D\u00fcnya \u00e7ap\u0131ndaki pazar\u0131n 2020 y\u0131l\u0131na kadar 819,2 milyon dolara y\u00fckselece\u011fi tahmin ediliyor ve bu da gittik\u00e7e<\/a> daha fazla kullan\u0131c\u0131n\u0131n canl\u0131 destek sistemini kullanaca\u011f\u0131 anlam\u0131 ta\u015f\u0131yor.<\/p>\n

    5. Dinamik m\u00fc\u015fteri etkile\u015fimi<\/h3>\n

    Canl\u0131 destek sistemi<\/strong> m\u00fc\u015fterilere, \u00fcr\u00fcn\u00fcn reklam\u0131n\u0131n yan\u0131 s\u0131ra etkile\u015fim g\u00f6stermesini sa\u011flamak veya istedikleri indirimleri vermek i\u00e7in bir promosyon hakk\u0131nda bilgi almak i\u00e7in an\u0131nda ileti\u015fim sa\u011flar. Y\u00f6netim ayr\u0131ca, ziyaret\u00e7ilerinin ortak sorunlar\u0131 hakk\u0131nda fikir sahibi olmak i\u00e7in sohbet ge\u00e7mi\u015flerini g\u00f6r\u00fcnt\u00fcleyebilir ve bunlar\u0131 hedefleri do\u011frultusundan etkili bir \u00e7\u00f6z\u00fcm i\u00e7in kullanabilir. Dahas\u0131, sohbet ge\u00e7mi\u015fleri denet\u00e7ilerin ve y\u00f6neticilerin, bu sorunlu noktalar\u0131 h\u0131zl\u0131 bir \u015fekilde s\u0131ralayarak, arayarak ve filtreleyerek bir m\u00fc\u015fterinin problemini \u00e7\u00f6zmenin yollar\u0131n\u0131 ke\u015ffetmelerine ve bulmalar\u0131na olanak tan\u0131r.<\/p>\n

    6. H\u0131zl\u0131 uyum sa\u011flama<\/h3>\n

    G\u00fcn\u00fcm\u00fczde m\u00fc\u015fteriler, \u00f6l\u00e7e\u011fi ne olursa olsun i\u015fletmelerden an\u0131nda yan\u0131t almak istiyor. Canl\u0131 destek sistemi sadece b\u00fcy\u00fck \u015firketler i\u00e7in de\u011fil, ayn\u0131 zamanda k\u00fc\u00e7\u00fck ve orta \u00f6l\u00e7ekli i\u015fletmeler i\u00e7in de uygundur. \u00c7evrimi\u00e7i i\u015fletmeler, endi\u015feleri ve sorunlar\u0131 hemen ele almaz ise \u00e7evrimi\u00e7i t\u00fcketicilerinin %42\u2019sini<\/strong> kaybetmi\u015f demektir. Geciken yan\u0131tlar m\u00fc\u015fteriler i\u00e7in can s\u0131k\u0131c\u0131d\u0131r. Bu, m\u00fc\u015fterilerin \u00e7evrimi\u00e7i al\u0131\u015fveri\u015f sepetlerini terk etmelerine, web sitenizden \u00e7\u0131kmalar\u0131na ve ba\u015fka yerlerde ba\u015fka \u00e7\u00f6z\u00fcmler aramalar\u0131na neden olabilir.<\/p>\n

    7. M\u00fc\u015fteri sadakatini art\u0131r\u0131r<\/h3>\n

    Canl\u0131 destek sistemi, di\u011fer destek kanallar\u0131na k\u0131yasla y\u00fcksek m\u00fc\u015fteri memnuniyeti sa\u011flar. M\u00fc\u015fterilerin neden sorunsuz, kolay ve an\u0131nda destek sa\u011flayarak i\u015flem yaparken kendilerini g\u00fcvende hissetmelerini sa\u011flayan bir i\u015fletmeye d\u00f6nme e\u011filiminde olduklar\u0131n\u0131 anlamak kolayd\u0131r. Canl\u0131 destek butonu, m\u00fc\u015fterilerin %90<\/strong>\u2019\u0131na ihtiya\u00e7 duyduklar\u0131nda yard\u0131m alacaklar\u0131na dair g\u00fcven vermektedir.<\/p>\n

    8. Geni\u015fleyen pazar eri\u015fimi<\/h3>\n

    Hizmet talep etmek ve sat\u0131n almak i\u00e7in uzun mesafeler kat edecek m\u00fc\u015fterilere sahip olmak zor oldu\u011fundan, \u00e7o\u011fu zaman i\u015fletmenizin eri\u015fimi yerel b\u00f6lgenizle s\u0131n\u0131rl\u0131 olabilir. Ancak, canl\u0131 deste\u011fe sahip olmak, sat\u0131n alma i\u015flemlerini d\u00fczenlemek ve soru sormak i\u00e7in sizinle kolayca ileti\u015fime ge\u00e7erek m\u00fc\u015fterileri g\u00fcvence alt\u0131na al\u0131r. Bu, pahal\u0131 uluslararas\u0131 arama \u00fccretleri nedeniyle \u015firketinize telefonla ula\u015famayan uluslararas\u0131 m\u00fc\u015fteriler i\u00e7in \u00e7ok \u00f6nemlidir. Ayn\u0131 zamanda proaktiftir, b\u00f6ylece m\u00fc\u015fteri temsilcileriniz m\u00fc\u015fterilerinize \u00f6nceden tan\u0131mlanm\u0131\u015f bir dizi kural kullanarak manuel veya otomatik olarak sohbet istekleri g\u00f6nderebilir.<\/p>\n

    Infoset Canl\u0131 Destek Sistemi \u00d6zellikleri<\/h3>\n
      \n
    1. Proaktif sohbet.<\/strong> Operat\u00f6rlerinizin sohbeti ba\u015flatt\u0131\u011f\u0131 ve an\u0131nda yard\u0131m sunarak web sitenizin ziyaret\u00e7ilerine ula\u015ft\u0131\u011f\u0131 bir \u00f6zelliktir. Bu, m\u00fc\u015fteri memnuniyetini ve kat\u0131l\u0131m\u0131n\u0131 art\u0131rmak i\u00e7in g\u00fc\u00e7l\u00fc bir ara\u00e7t\u0131r.<\/li>\n
    2. Ziyaret\u00e7i takibi.<\/strong> Web sitenizin ziyaret\u00e7ilerinin (ayn\u0131 zamanda potansiyel m\u00fc\u015fterilerinizin) davran\u0131\u015flar\u0131 hakk\u0131nda size daha derin bir fikir veren kapsaml\u0131 bir izleme \u00f6zelli\u011fidir. Bir ziyaret\u00e7inin sohbette harcad\u0131\u011f\u0131 s\u00fcre, temsilcilerinizin genel etkinli\u011fi, d\u00f6n\u00fc\u015f\u00fcm izleme ve transkript raporlar\u0131n\u0131n kayd\u0131 gibi bilgileri i\u00e7erir.<\/li>\n
    3. Sohbet robotlar\u0131 (chatbotlar) ve \u00e7evrimd\u0131\u015f\u0131 formlar.<\/strong> Chatbotlar ve formlar m\u00fc\u015fteri temsilcileriniz 7\/24 \u00e7evrimi\u00e7i olmasa bile m\u00fc\u015fterilerinizin size ula\u015fmas\u0131n\u0131 sa\u011flar. Chatbotlar ile otomatik olarak m\u00fc\u015fteri sorunlar\u0131n\u0131 \u00e7\u00f6zebilir ve sat\u0131\u015flar\u0131n\u0131z\u0131 art\u0131rabilirsiniz.<\/li>\n
    4. Sohbet derecelendirmesi.<\/strong> M\u00fc\u015fteriler, m\u00fc\u015fteri temsilcilerinizle yapt\u0131klar\u0131 sohbet g\u00f6r\u00fc\u015fmelerini de\u011ferlendirip puanlayabilir. M\u00fc\u015fterilerinizden geri bildirim almak, deste\u011finizin kalitesi ve m\u00fc\u015fteri memnuniyeti i\u00e7in geli\u015ftirebilece\u011finiz alanlar varsa \u00f6nemli bilgiler sa\u011flar.<\/li>\n
    5. Sohbet y\u00f6nlendirme.<\/strong> Destek temsilcileri, sohbetleri herhangi bir operat\u00f6re aktar\u0131r veya m\u00fc\u015fteriyi otomatik olarak do\u011fru temsilciye y\u00f6nlendirebilir.<\/li>\n
    6. M\u00fc\u015fteri Temsilcisi izleme.<\/strong> M\u00fc\u015fteri temsilcileriniz aras\u0131nda kimin iyi ve kimin d\u00fc\u015f\u00fck performans g\u00f6sterdi\u011fini g\u00f6rmenizi sa\u011flar. Bu bilgileri onlar\u0131 e\u011fitmek ve sohbet deste\u011finizin kalitesini art\u0131rmak i\u00e7in kullanabilirsiniz.<\/li>\n
    7. Sohbet izleme.<\/strong> Bu \u00f6zellik, ayr\u0131nt\u0131l\u0131 sohbet g\u00f6r\u00fc\u015fmelerini ger\u00e7ek zamanl\u0131 olarak izlemenize ve temsilcileriniz aras\u0131nda \u015fu anda kimlerin destek ald\u0131\u011f\u0131n\u0131 g\u00f6rmenize olanak tan\u0131r. Sohbet izleme ile beraber temsilcilerinizin verimlili\u011fini ve \u00fcretkenli\u011fini de art\u0131r\u0131r.<\/li>\n
    8. Haz\u0131r yan\u0131tlar.<\/strong> Haz\u0131r yan\u0131tlar, canl\u0131 destek sistemlerinde s\u0131kl\u0131kla kullan\u0131lan metin par\u00e7ac\u0131klar\u0131n\u0131 ifade eder. Haz\u0131r yan\u0131tlar\u0131n\u0131z\u0131 olu\u015fturarak m\u00fc\u015fteri temsilcilerinizin bu yan\u0131tlar\u0131 tek bir klikle g\u00f6ndermelerini sa\u011flayabilirsiniz.<\/li>\n
    9. Mobil optimizasyon.<\/strong> \u0130nternette gezinirken \u00e7ok say\u0131da insan ak\u0131ll\u0131 telefonunu kullan\u0131l\u0131r, bu nedenle, web sitenizin, her platforma uygun olmas\u0131 gerekmektedir. Infoset<\/a> canl\u0131 destek sistemi her platforma uygun yap\u0131dad\u0131r.<\/li>\n
    10. Ak\u0131ll\u0131 tetikleyiciler.<\/strong> Infoset ak\u0131ll\u0131 sohbet sistemini kullanarak belirli durumlar i\u00e7in \u00f6zel tetikleyiciler ayarlayabilir, ziyaret\u00e7ilerinizi m\u00fc\u015fteriye d\u00f6n\u00fc\u015ft\u00fcrebilirsiniz. \u00d6rne\u011fin, en do\u011fru anda promosyon kodlar\u0131n\u0131z\u0131 payla\u015fabilir, ya da sitenizden \u00e7\u0131kmak \u00fczere olan bir ziyaret\u00e7iye ula\u015farak ondan geri bildirim alabilirsiniz.<\/li>\n
    11. S\u0131ra s\u00fcreleri.<\/strong> Ziyaret\u00e7ilerinize, \u00f6zellikle \u00e7ok say\u0131da destek talebi oldu\u011funda m\u00fc\u015fteri temsilcilerinizle canl\u0131 destek g\u00f6r\u00fc\u015fmesi ba\u015flatmadan \u00f6nce yakla\u015f\u0131k bekleme s\u00fcresini hesaplar ve bu s\u00fcreyi iletir. Belirsiz bir s\u00fcre beklemek, ziyaret\u00e7ilerinizin web sitesinden \u00e7\u0131kmas\u0131na neden olabilir ve bu da \u015firketinizin m\u00fc\u015fteri memnuniyet d\u00fczeyine zarar verebilir. Ayr\u0131ca potansiyel sat\u0131\u015f kayb\u0131 anlam\u0131na da gelir.<\/li>\n
    12. Raporlar ve analizler.<\/strong> Sohbet ge\u00e7mi\u015fleri, d\u00f6n\u00fc\u015f\u00fcm izleme, ziyaret\u00e7i ayr\u0131nt\u0131lar\u0131 ve sohbetlerde harcanan ortalama s\u00fcre gibi \u00f6nemli verileri izleyebilmeniz i\u00e7in \u00f6nemli bir \u00f6zelliktir. Bu veriler, etkili stratejileri ve iyile\u015ftirme alanlar\u0131n\u0131 belirlemek i\u00e7in gereklidir.<\/li>\n<\/ol>\n
      \n

      Siz de yukar\u0131da bahsedilen faydalardan yararlanmak i\u00e7in hemen harekete ge\u00e7ebilirsiniz. Infoset ile \u00e7a\u011fr\u0131 merkezi sistemi, bulut santral, canl\u0131 destek, chatbot, e-posta gibi t\u00fcm destek ve sat\u0131\u015f kanallar\u0131n\u0131z\u0131 tek bir platformdan y\u00f6netebilirsiniz.<\/p>\n

      T\u00fcm destek ve sat\u0131\u015f kanallar\u0131nda m\u00fc\u015fterilerinize ola\u011fan\u00fcst\u00fc bir deneyim sunmak ve t\u00fcm bu s\u00fcre\u00e7leri tek bir platformdan<\/strong> kolayl\u0131kla y\u00f6netmek istiyorsan\u0131z Infoset’i bug\u00fcn denemeye ba\u015flay\u0131n<\/a>.<\/p>\n

      <\/a><\/p>\n","protected":false},"excerpt":{"rendered":"

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