{"id":725,"date":"2021-11-16T19:00:00","date_gmt":"2021-11-16T16:00:00","guid":{"rendered":"https:\/\/infoset.app\/blog\/?p=725"},"modified":"2021-11-26T08:48:31","modified_gmt":"2021-11-26T05:48:31","slug":"sirketlerin-cagri-merkezlerinde-yaptigi-5-hata","status":"publish","type":"post","link":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/","title":{"rendered":"\u015eirketlerin \u00c7a\u011fr\u0131 Merkezlerinde Yapt\u0131\u011f\u0131 5 B\u00fcy\u00fck Hata"},"content":{"rendered":"\n

\u015eirketlerin m\u00fc\u015fterileri ile \u00f6nemli ba\u011flant\u0131 noktalar\u0131 olan \u00e7a\u011fr\u0131 merkezleri m\u00fc\u015fteri memnuniyetleri i\u00e7in b\u00fcy\u00fck \u00f6nem ta\u015f\u0131r. Kimi zaman \u015firketler bu \u00e7a\u011fr\u0131 merkezlerinde<\/a> m\u00fc\u015fteri memnuniyetlerini olumsuz y\u00f6nde etkileyecek b\u00fcy\u00fck hatalar yapar. Peki, bu hatalar nelerdir? <\/p>\n\n\n\n

1) Yetkin Olmayan Temsilciler ile \u00c7al\u0131\u015fmak<\/strong><\/h2>\n\n\n\n
\"\u00e7a\u011fr\u0131<\/figure>\n\n\n\n

\u00c7a\u011fr\u0131 merkezlerindeki m\u00fc\u015fteri temsilcileri kullan\u0131c\u0131lar ile g\u00f6r\u00fc\u015fmelerinde bir nevi markay\u0131 temsil eder. Alan\u0131nda yetkin olmayan, ileti\u015fimi zay\u0131f temsilciler ile \u00e7al\u0131\u015fmak, m\u00fc\u015fterilerin \u00e7\u00f6z\u00fcme ula\u015fmalar\u0131n\u0131 g\u00fc\u00e7le\u015ftirir ve marka imaj\u0131na zarar verir. Ayn\u0131 zamanda, m\u00fc\u015fterilerin markaya olan g\u00fcvenini sarsar ve markadan tekrar al\u0131\u015fveri\u015f yapma olas\u0131l\u0131klar\u0131n\u0131 d\u00fc\u015f\u00fcr\u00fcr. T\u00fcm bunlar\u0131n \u00f6n\u00fcne ge\u00e7mek i\u00e7in; i\u015fe al\u0131m s\u00fcre\u00e7lerine dikkat edilmeli, \u00e7a\u011fr\u0131 merkezi temsilcilerine oryantasyon verilmeli ve temsilcilerin performanslar\u0131 d\u00fczenli olarak \u00f6l\u00e7\u00fclmelidir.<\/p>\n\n\n\n

2) Uzun \u00c7a\u011fr\u0131 Kuyruklar\u0131 Olu\u015fturmak<\/strong><\/h2>\n\n\n\n

Hi\u00e7bir kullan\u0131c\u0131 \u00e7a\u011fr\u0131 s\u0131ras\u0131nda dakikalarca bekleyerek vakit kaybetmek istemez. Uzayan \u00e7a\u011fr\u0131 kuyruklar\u0131, \u015firketlerin yapt\u0131\u011f\u0131 ve m\u00fc\u015fteri kayb\u0131na sebep olabilecek hatalardand\u0131r. \u00c7a\u011fr\u0131 kuyruklar\u0131n\u0131 k\u0131saltarak m\u00fc\u015fteri kayb\u0131n\u0131n \u00f6n\u00fcne ge\u00e7ilebilir. Bunun i\u00e7in \u00e7a\u011fr\u0131 merkezlerinde daha fazla temsilci i\u015fe al\u0131nabilir ya da m\u00fc\u015fteri ile olan g\u00f6r\u00fc\u015fme s\u00fcre\u00e7lerinin k\u0131smi olarak otomatize edilmesi d\u00fc\u015f\u00fcn\u00fclebilir.<\/p>\n\n\n\n

3) M\u00fc\u015fterileri Farkl\u0131 Temsilcilere Aktarmak<\/strong><\/h2>\n\n\n\n
\"\u00e7a\u011fr\u0131
<\/figcaption><\/figure>\n\n\n\n

\u015eirketlerin \u00e7a\u011fr\u0131 merkezlerinde yapt\u0131klar\u0131 b\u00fcy\u00fck hatalardan biri de, yan\u0131t bekleyen m\u00fc\u015fteriyi farkl\u0131 \u00e7a\u011fr\u0131 temsilcilerine y\u00f6nlendirmeleridir. H\u0131zl\u0131 sonu\u00e7 bekleyen m\u00fc\u015fterileri bir temsilciden di\u011ferine aktarmak ve en ba\u015fta aktar\u0131lan bilgileri tekrarlatmak, kullan\u0131c\u0131lar i\u00e7in zaman ve enerji kayb\u0131na sebep olur. Ayr\u0131ca, \u00e7a\u011fr\u0131 merkezinin \u2018ortalama \u00e7\u00f6z\u00fcm s\u00fcresini\u2019 art\u0131r\u0131r. Bunu engellemek i\u00e7in belirli konularda uzmanla\u015fm\u0131\u015f temsilcileri belirli sorunlara y\u00f6nlendirilebilir ya da g\u00f6r\u00fc\u015fmeye ba\u015fka bir temsilci eklenebilir.<\/p>\n\n\n\n

4) \u0130\u015fleri M\u00fc\u015fteri i\u00e7in Karma\u015f\u0131k Hale Getirmek<\/strong> <\/h2>\n\n\n\n

G\u00fcn i\u00e7inde \u00e7a\u011fr\u0131 merkezlerine bir\u00e7ok yerden ve k\u00fclt\u00fcrden farkl\u0131 ama\u00e7larla kullan\u0131c\u0131lar ba\u015fvurur. T\u00fcm bu kullan\u0131c\u0131lar\u0131n ortak noktas\u0131 ise sorunlar\u0131na en h\u0131zl\u0131 ve en etkili cevab\u0131 alabilmektir. Gere\u011finden fazla se\u00e7enek sunmak veya detaylarla m\u00fc\u015fterileri oyalamak, yap\u0131lan b\u00fcy\u00fck hatalardand\u0131r ve m\u00fc\u015fteri memnuniyetini olumsuz y\u00f6nde etkiler. Bunun yerine \u00e7a\u011fr\u0131 merkezleri m\u00fc\u015fterilerin beklentileri kar\u015f\u0131lanmal\u0131 ve onlara en iyi \u015fekilde rehberlik etmelidir.<\/p>\n\n\n\n

5) Proaktif Olmak Yerine Reaktif Tarafta Kalmak<\/strong><\/h2>\n\n\n\n

Problemleri b\u00fcy\u00fcmeden \u00e7\u00f6z\u00fcmleyebilmek, m\u00fc\u015fterilerin harekete ge\u00e7mesini beklemeden onlara \u00f6neriler sunmak, t\u00fcketicinin harcayaca\u011f\u0131 zaman\u0131 ve enerjiyle birlikte \u00e7a\u011fr\u0131 merkezlerinde olu\u015facak yo\u011funlu\u011fu da azalt\u0131r. Bu do\u011frultuda yap\u0131lan ara\u015ft\u0131rmalara g\u00f6re; <\/a>m\u00fc\u015fterilerin %70\u2019i<\/strong>, kendileriyle proaktif \u015fekilde ileti\u015fim kuran markalar hakk\u0131nda olumlu g\u00f6r\u00fc\u015flere sahip olduklar\u0131n\u0131 belirtmi\u015flerdir. Yaln\u0131zca m\u00fc\u015fterinin hamlelerine yan\u0131t vererek reaktif taraf olmak, m\u00fc\u015fteri memnuniyetini d\u00fc\u015f\u00fcr\u00fcr ve markan\u0131n tercih edilebilirli\u011fini azalt\u0131r.<\/p>\n\n\n\n

\u00c7a\u011fr\u0131 Merkezlerinde Ba\u015far\u0131l\u0131 Olman\u0131n Kolay Yolu: Infoset<\/strong><\/h2>\n\n\n\n

\u00c7a\u011fr\u0131 merkezlerinin minimum hata ile hizmet vermelerini sa\u011flamak, bir\u00e7ok detay\u0131 kapsayan uzun bir s\u00fcre\u00e7tir. Infoset ile t\u00fcm bu s\u00fcre\u00e7leri otomatize ederek zamandan ve maliyetten tasarruf edebilirsiniz. Omnichannel m\u00fc\u015fteri servis sistemi ile t\u00fcm destek ve sat\u0131\u015f kanallar\u0131n\u0131z\u0131 tek bir platform \u00fczerinden y\u00f6netebilir, t\u00fcm s\u00fcre\u00e7lerinizi otomatize edebilirsiniz. M\u00fc\u015fteri deneyiminizi bir sonraki seviyeye ta\u015f\u0131mak ve sat\u0131\u015flar\u0131n\u0131z\u0131 art\u0131rmak i\u00e7in Infoset’i hemen bug\u00fcn kullanmaya ba\u015flay\u0131n!<\/a><\/p>\n\n\n\n

\"\"<\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"

Bu yaz\u0131m\u0131zda sizlere \u015firketlerin \u00e7a\u011fr\u0131 merkezlerinde yapt\u0131klar\u0131 b\u00fcy\u00fck hatalardan bahsedece\u011fiz.<\/p>\n","protected":false},"author":2,"featured_media":719,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[35],"tags":[536,387,507,815],"yoast_head":"\n\u015eirketlerin \u00c7a\u011fr\u0131 Merkezlerinde Yapt\u0131\u011f\u0131 5 B\u00fcy\u00fck Hata - Infoset<\/title>\n<meta name=\"description\" content=\"\u00c7a\u011fr\u0131 merkezlerinde vas\u0131fs\u0131z temsilci \u00e7al\u0131\u015ft\u0131rman\u0131n dezavantajlar\u0131 nelerdir? \u015eirketler \u00e7a\u011fr\u0131 merkezlerinde ne gibi hatalar yap\u0131yor?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"\u015eirketlerin \u00c7a\u011fr\u0131 Merkezlerinde Yapt\u0131\u011f\u0131 5 B\u00fcy\u00fck Hata - Infoset\" \/>\n<meta property=\"og:description\" content=\"\u00c7a\u011fr\u0131 merkezlerinde vas\u0131fs\u0131z temsilci \u00e7al\u0131\u015ft\u0131rman\u0131n dezavantajlar\u0131 nelerdir? \u015eirketler \u00e7a\u011fr\u0131 merkezlerinde ne gibi hatalar yap\u0131yor?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/\" \/>\n<meta property=\"og:site_name\" content=\"Infoset\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/infosetapp\" \/>\n<meta property=\"article:published_time\" content=\"2021-11-16T16:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2021-11-26T05:48:31+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/11\/companies-mistake-call-center-do-in.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1500\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@infosetapp\" \/>\n<meta name=\"twitter:site\" content=\"@infosetapp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Infoset\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/infoset.app\/blog\/#organization\",\"name\":\"Infoset\",\"url\":\"https:\/\/infoset.app\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/infosetapp\",\"https:\/\/www.instagram.com\/infosetapp\/\",\"https:\/\/www.linkedin.com\/company\/infosetapp\",\"https:\/\/twitter.com\/infosetapp\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/infoset.app\/blog\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png\",\"contentUrl\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png\",\"width\":600,\"height\":600,\"caption\":\"Infoset\"},\"image\":{\"@id\":\"https:\/\/infoset.app\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/infoset.app\/blog\/#website\",\"url\":\"https:\/\/infoset.app\/blog\/\",\"name\":\"Infoset\",\"description\":\"Blog\",\"publisher\":{\"@id\":\"https:\/\/infoset.app\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/infoset.app\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/11\/companies-mistake-call-center-do-in.jpg\",\"contentUrl\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/11\/companies-mistake-call-center-do-in.jpg\",\"width\":1500,\"height\":1000,\"caption\":\"\\u00e7a\\u011fr\\u0131 merkezi, \\u015firket, hata\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#webpage\",\"url\":\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/\",\"name\":\"\\u015eirketlerin \\u00c7a\\u011fr\\u0131 Merkezlerinde Yapt\\u0131\\u011f\\u0131 5 B\\u00fcy\\u00fck Hata - Infoset\",\"isPartOf\":{\"@id\":\"https:\/\/infoset.app\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#primaryimage\"},\"datePublished\":\"2021-11-16T16:00:00+00:00\",\"dateModified\":\"2021-11-26T05:48:31+00:00\",\"description\":\"\\u00c7a\\u011fr\\u0131 merkezlerinde vas\\u0131fs\\u0131z temsilci \\u00e7al\\u0131\\u015ft\\u0131rman\\u0131n dezavantajlar\\u0131 nelerdir? \\u015eirketler \\u00e7a\\u011fr\\u0131 merkezlerinde ne gibi hatalar yap\\u0131yor?\",\"breadcrumb\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/infoset.app\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blog\",\"item\":\"https:\/\/infoset.app\/blog\/\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"Bulut \\u00c7a\\u011fr\\u0131 Merkezi\",\"item\":\"https:\/\/infoset.app\/blog\/tr\/category\/bulut-cagri-merkezi\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"\\u015eirketlerin \\u00c7a\\u011fr\\u0131 Merkezlerinde Yapt\\u0131\\u011f\\u0131 5 B\\u00fcy\\u00fck Hata\"}]},{\"@type\":\"Article\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#webpage\"},\"author\":{\"@id\":\"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733\"},\"headline\":\"\\u015eirketlerin \\u00c7a\\u011fr\\u0131 Merkezlerinde Yapt\\u0131\\u011f\\u0131 5 B\\u00fcy\\u00fck Hata\",\"datePublished\":\"2021-11-16T16:00:00+00:00\",\"dateModified\":\"2021-11-26T05:48:31+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#webpage\"},\"wordCount\":627,\"publisher\":{\"@id\":\"https:\/\/infoset.app\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/11\/companies-mistake-call-center-do-in.jpg\",\"keywords\":[\"Bulut \\u00c7a\\u011fr\\u0131 Merkezi\",\"\\u00c7a\\u011fr\\u0131 Merkezi Yaz\\u0131l\\u0131m\\u0131\",\"Canl\\u0131 Destek Sistemi\",\"\\u015firket\"],\"articleSection\":[\"Bulut \\u00c7a\\u011fr\\u0131 Merkezi\"],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733\",\"name\":\"Infoset\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/infoset.app\/blog\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g\",\"caption\":\"Infoset\"},\"url\":\"https:\/\/infoset.app\/blog\/author\/infoseteditor\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"\u015eirketlerin \u00c7a\u011fr\u0131 Merkezlerinde Yapt\u0131\u011f\u0131 5 B\u00fcy\u00fck Hata - Infoset","description":"\u00c7a\u011fr\u0131 merkezlerinde vas\u0131fs\u0131z temsilci \u00e7al\u0131\u015ft\u0131rman\u0131n dezavantajlar\u0131 nelerdir? \u015eirketler \u00e7a\u011fr\u0131 merkezlerinde ne gibi hatalar yap\u0131yor?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/","og_locale":"en_US","og_type":"article","og_title":"\u015eirketlerin \u00c7a\u011fr\u0131 Merkezlerinde Yapt\u0131\u011f\u0131 5 B\u00fcy\u00fck Hata - Infoset","og_description":"\u00c7a\u011fr\u0131 merkezlerinde vas\u0131fs\u0131z temsilci \u00e7al\u0131\u015ft\u0131rman\u0131n dezavantajlar\u0131 nelerdir? \u015eirketler \u00e7a\u011fr\u0131 merkezlerinde ne gibi hatalar yap\u0131yor?","og_url":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/","og_site_name":"Infoset","article_publisher":"https:\/\/www.facebook.com\/infosetapp","article_published_time":"2021-11-16T16:00:00+00:00","article_modified_time":"2021-11-26T05:48:31+00:00","og_image":[{"width":1500,"height":1000,"url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/11\/companies-mistake-call-center-do-in.jpg","path":"C:\\INFOSET\\WWW\\infoset.app\\blog\/wp-content\/uploads\/2021\/11\/companies-mistake-call-center-do-in.jpg","size":"full","id":719,"alt":"\u00e7a\u011fr\u0131 merkezi, \u015firket, hata","pixels":1500000,"type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_creator":"@infosetapp","twitter_site":"@infosetapp","twitter_misc":{"Written by":"Infoset","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/infoset.app\/blog\/#organization","name":"Infoset","url":"https:\/\/infoset.app\/blog\/","sameAs":["https:\/\/www.facebook.com\/infosetapp","https:\/\/www.instagram.com\/infosetapp\/","https:\/\/www.linkedin.com\/company\/infosetapp","https:\/\/twitter.com\/infosetapp"],"logo":{"@type":"ImageObject","@id":"https:\/\/infoset.app\/blog\/#logo","inLanguage":"en-US","url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png","contentUrl":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png","width":600,"height":600,"caption":"Infoset"},"image":{"@id":"https:\/\/infoset.app\/blog\/#logo"}},{"@type":"WebSite","@id":"https:\/\/infoset.app\/blog\/#website","url":"https:\/\/infoset.app\/blog\/","name":"Infoset","description":"Blog","publisher":{"@id":"https:\/\/infoset.app\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/infoset.app\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","@id":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#primaryimage","inLanguage":"en-US","url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/11\/companies-mistake-call-center-do-in.jpg","contentUrl":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/11\/companies-mistake-call-center-do-in.jpg","width":1500,"height":1000,"caption":"\u00e7a\u011fr\u0131 merkezi, \u015firket, hata"},{"@type":"WebPage","@id":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#webpage","url":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/","name":"\u015eirketlerin \u00c7a\u011fr\u0131 Merkezlerinde Yapt\u0131\u011f\u0131 5 B\u00fcy\u00fck Hata - Infoset","isPartOf":{"@id":"https:\/\/infoset.app\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#primaryimage"},"datePublished":"2021-11-16T16:00:00+00:00","dateModified":"2021-11-26T05:48:31+00:00","description":"\u00c7a\u011fr\u0131 merkezlerinde vas\u0131fs\u0131z temsilci \u00e7al\u0131\u015ft\u0131rman\u0131n dezavantajlar\u0131 nelerdir? \u015eirketler \u00e7a\u011fr\u0131 merkezlerinde ne gibi hatalar yap\u0131yor?","breadcrumb":{"@id":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/infoset.app\/"},{"@type":"ListItem","position":2,"name":"Blog","item":"https:\/\/infoset.app\/blog\/\/"},{"@type":"ListItem","position":3,"name":"Bulut \u00c7a\u011fr\u0131 Merkezi","item":"https:\/\/infoset.app\/blog\/tr\/category\/bulut-cagri-merkezi\/"},{"@type":"ListItem","position":4,"name":"\u015eirketlerin \u00c7a\u011fr\u0131 Merkezlerinde Yapt\u0131\u011f\u0131 5 B\u00fcy\u00fck Hata"}]},{"@type":"Article","@id":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#article","isPartOf":{"@id":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#webpage"},"author":{"@id":"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733"},"headline":"\u015eirketlerin \u00c7a\u011fr\u0131 Merkezlerinde Yapt\u0131\u011f\u0131 5 B\u00fcy\u00fck Hata","datePublished":"2021-11-16T16:00:00+00:00","dateModified":"2021-11-26T05:48:31+00:00","mainEntityOfPage":{"@id":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#webpage"},"wordCount":627,"publisher":{"@id":"https:\/\/infoset.app\/blog\/#organization"},"image":{"@id":"https:\/\/infoset.app\/blog\/tr\/sirketlerin-cagri-merkezlerinde-yaptigi-5-hata\/#primaryimage"},"thumbnailUrl":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/11\/companies-mistake-call-center-do-in.jpg","keywords":["Bulut \u00c7a\u011fr\u0131 Merkezi","\u00c7a\u011fr\u0131 Merkezi Yaz\u0131l\u0131m\u0131","Canl\u0131 Destek Sistemi","\u015firket"],"articleSection":["Bulut \u00c7a\u011fr\u0131 Merkezi"],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733","name":"Infoset","image":{"@type":"ImageObject","@id":"https:\/\/infoset.app\/blog\/#personlogo","inLanguage":"en-US","url":"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g","caption":"Infoset"},"url":"https:\/\/infoset.app\/blog\/author\/infoseteditor\/"}]}},"jetpack_featured_media_url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/11\/companies-mistake-call-center-do-in.jpg","_links":{"self":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts\/725"}],"collection":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/comments?post=725"}],"version-history":[{"count":2,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts\/725\/revisions"}],"predecessor-version":[{"id":840,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts\/725\/revisions\/840"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/media\/719"}],"wp:attachment":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/media?parent=725"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/categories?post=725"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/tags?post=725"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}