{"id":2324,"date":"2022-09-20T19:00:00","date_gmt":"2022-09-20T16:00:00","guid":{"rendered":"https:\/\/infoset.app\/blog\/?p=2324"},"modified":"2022-09-15T15:28:55","modified_gmt":"2022-09-15T12:28:55","slug":"yardim-masasi-ve-servis-masasinin-farklari","status":"publish","type":"post","link":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/","title":{"rendered":"Yard\u0131m Masas\u0131\u00a0 ve Servis Masas\u0131 Aras\u0131ndaki Farklar Nelerdir?"},"content":{"rendered":"\n<p>\u015eirketlerin alt\u0131nda farkl\u0131 alanda g\u00f6rev alan \u00e7al\u0131\u015fanlar ve \u015firketin hizmet verdi\u011fi m\u00fc\u015fteriler vard\u0131r. Her zaman olmasa da bazen bir \u00e7al\u0131\u015fan teknik bir sorunla veya bir m\u00fc\u015fteri hizmetle ilgili bir problem ya\u015fayabilir. Bu durumda hem m\u00fc\u015fteriler hem de \u00e7al\u0131\u015fanlar kendilerini de\u011ferli hissetmelerini sa\u011flayan sorunlar\u0131n\u0131 \u00e7\u00f6zebilecek destek deneyimleri beklerler. Bu deste\u011fi ise \u015firketlerdeki yard\u0131m ve servis masalar\u0131 sa\u011flamaktad\u0131r. Peki yard\u0131m masas\u0131 ve hizmet masas\u0131 nedir? <\/p>\n\n\n\n<h2><strong>Yard\u0131m Masas\u0131 Nedir?<\/strong><\/h2>\n\n\n\n<p>Yard\u0131m masas\u0131, bir \u015firket i\u00e7inde, konu\u015fmalar\u0131 d\u00fczenlemek i\u00e7in bir yaz\u0131l\u0131m \u00fcr\u00fcn\u00fc kullanarak \u00e7al\u0131\u015fanlara veya m\u00fc\u015fterilere toplu olarak hizmet veren merkezi bir ekiptir. Sadece yaz\u0131l\u0131msal olarak de\u011fil somut bir masa olarak da g\u00f6rev yapabilir.Yard\u0131m masalar\u0131, m\u00fc\u015fteri deneyimleri hakk\u0131nda tahminler sa\u011flamak i\u00e7in \u00f6zellikler sunar. Ayr\u0131ca, destek ekibinizin performans\u0131n\u0131 kar\u015f\u0131la\u015ft\u0131rmas\u0131na olanak tan\u0131yan \u00f6zellikler sunarak, ekibinizin m\u00fc\u015fterilere yard\u0131mc\u0131 olma ve memnun etme konusunda ger\u00e7ekten verimli olmas\u0131n\u0131 sa\u011flar.&nbsp;&nbsp;<\/p>\n\n\n\n<h2><strong>Servis Masas\u0131 Nedir?<\/strong><\/h2>\n\n\n\n<p>Servis masas\u0131, kullan\u0131c\u0131lar\u0131 ihtiya\u00e7 duyduklar\u0131 her an, her yerde ve her zaman destekleyen ekiptir. \u00d6zellikle \u015firketlerin teknoloji ile ilgili herhangi bir konuda kullan\u0131c\u0131lar\u0131na nas\u0131l yard\u0131mc\u0131 oldu\u011funu belirtmek i\u00e7in kullan\u0131l\u0131r. Servis masas\u0131 da yaz\u0131l\u0131msal olarak m\u00fc\u015fterilere destek sa\u011flayabilir. Bu sayede m\u00fc\u015fterilere olay \u00e7\u00f6z\u00fcmleme veya hizmet talebi y\u00f6netimi konusunda yard\u0131mc\u0131 olur, departman bilgilerini olu\u015fturur ve y\u00f6netir. Olaylar\u0131 h\u0131zl\u0131 ve ba\u011f\u0131ms\u0131z bir \u015fekilde \u00e7\u00f6zmek isteyen m\u00fc\u015fteriler i\u00e7in self servis sunar.<\/p>\n\n\n\n<h2><strong>Yard\u0131m Masas\u0131&nbsp; ve Servis Masas\u0131 Aras\u0131ndaki Farklar Nelerdir?<\/strong><\/h2>\n\n\n\n<p>Servis masalar\u0131 ve yard\u0131m masalar\u0131 baz\u0131 benzer \u00f6zellikleri payla\u015fsa da s\u00fcre\u00e7sel ve operasyonel bak\u0131\u015f a\u00e7\u0131lar\u0131ndan, bir servis masas\u0131 ve bir yard\u0131m masas\u0131 farkl\u0131 kavramlard\u0131r. Bu farkl\u0131l\u0131klar \u015fu \u015fekilde s\u0131ralanabilir:<\/p>\n\n\n\n<h3>1)<strong>Yard\u0131m Masalar\u0131 Kullan\u0131c\u0131 Merkezlidir &#8211; Servis Masalar\u0131 \u0130\u015f Merkezlidir<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img src=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/differents-help-desk-and-service-deks-1024x1024.jpg\" alt=\"yard\u0131m masas\u0131\" class=\"wp-image-2321\" width=\"421\" height=\"421\" srcset=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/differents-help-desk-and-service-deks-1024x1024.jpg 1024w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/differents-help-desk-and-service-deks-150x150@2x.jpg 300w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/differents-help-desk-and-service-deks-150x150.jpg 150w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/differents-help-desk-and-service-deks-1536x1536.jpg 1536w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/differents-help-desk-and-service-deks-370x370.jpg 370w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/differents-help-desk-and-service-deks-250x250.jpg 250w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/differents-help-desk-and-service-deks-300x300@2x.jpg 600w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/differents-help-desk-and-service-deks-370x370@2x.jpg 740w\" sizes=\"(max-width: 421px) 100vw, 421px\" \/><\/figure><\/div>\n\n\n\n<p>Yard\u0131m masas\u0131n\u0131n birincil i\u015flevi, sorunlar\u0131 ve hizmet isteklerini ele almakt\u0131r. <a href=\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-yazilimi-nedir\/\" target=\"_blank\" rel=\"noreferrer noopener\">Yard\u0131m masalar\u0131<\/a>, m\u00fc\u015fteri sorunlar\u0131n\u0131 m\u00fcmk\u00fcn oldu\u011funca \u00e7abuk \u00e7\u00f6zmeyi ve kullan\u0131c\u0131 bekleme s\u00fcresini en aza indirmeyi ama\u00e7lar. Bu nedenle, yard\u0131m masas\u0131 son kullan\u0131c\u0131 i\u015flevselli\u011fi ile ilgilidir.<\/p>\n\n\n\n<p>Di\u011fer yandan servis masas\u0131, kullan\u0131c\u0131n\u0131n ihtiya\u00e7lar\u0131ndan\/isteklerinden ziyade bir i\u015fletmenin ihtiya\u00e7lar\u0131na odaklan\u0131r. Sadece olaylara cevap vermekten ve istekleri yerine getirmekten farkl\u0131 olarak; bir servis masas\u0131, s\u00fcrekli iyile\u015ftirme hedefiyle bir kurulu\u015ftaki genel i\u015f s\u00fcre\u00e7lerini g\u00f6zden ge\u00e7irir. B\u00f6ylece, servis masalar\u0131 i\u015f hedeflerine ve en iyi uygulama s\u00fcre\u00e7lerine odaklan\u0131r.<\/p>\n\n\n\n<h3>2) <strong>Yard\u0131m Masalar\u0131 Servis Masalar\u0131n\u0131n Bir Alt K\u00fcmesidir<\/strong><\/h3>\n\n\n\n<p>Yard\u0131m masas\u0131 k\u0131s\u0131tl\u0131 bir hizmet sunarken servis masas\u0131 daha geni\u015f bir yelpazede ve daha karma\u015f\u0131k hizmetler sunmaktad\u0131r. Piyasadaki servis masas\u0131 yaz\u0131l\u0131m sistemlerinin \u00e7o\u011fu yard\u0131m masas\u0131 olarak kullan\u0131labilir. Ancak, bunun tersi ge\u00e7erli de\u011fildir.<strong> <\/strong>Ayr\u0131ca yard\u0131m masas\u0131, self servis i\u015flevselli\u011fi sunan ba\u011f\u0131ms\u0131z bir \u00e7\u00f6z\u00fcmd\u00fcr. Servis masas\u0131, \u00e7ok \u00e7e\u015fitli IT y\u00f6netimine \u00f6zelliklerine sahip daha karma\u015f\u0131k bir sistemdir. Di\u011fer IT hizmeti y\u00f6netimi s\u00fcre\u00e7leri ile entegredir ve geli\u015fmi\u015f hizmetler sunabilmektedir.&nbsp;<\/p>\n\n\n\n<h3>3) <strong>Yard\u0131m Masalar\u0131 Reaktif, Servis Masalar\u0131 Proaktiftir<\/strong><\/h3>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img src=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/different-help-desk-and-service-desk-1024x1024.jpg\" alt=\"yard\u0131m masas\u0131\" class=\"wp-image-2320\" width=\"389\" height=\"389\" srcset=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/different-help-desk-and-service-desk-1024x1024.jpg 1024w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/different-help-desk-and-service-desk-150x150@2x.jpg 300w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/different-help-desk-and-service-desk-150x150.jpg 150w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/different-help-desk-and-service-desk-1536x1536.jpg 1536w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/different-help-desk-and-service-desk-370x370.jpg 370w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/different-help-desk-and-service-desk-250x250.jpg 250w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/different-help-desk-and-service-desk-300x300@2x.jpg 600w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/different-help-desk-and-service-desk-370x370@2x.jpg 740w\" sizes=\"(max-width: 389px) 100vw, 389px\" \/><\/figure><\/div>\n\n\n\n<p>Yard\u0131m masalar\u0131, son kullan\u0131c\u0131lar\u0131n acil ihtiya\u00e7lar\u0131n\u0131 kar\u015f\u0131lamay\u0131 ama\u00e7lamaktad\u0131r. Yani sorumluluklar\u0131 \u00fcstlenir ve destek sa\u011flar. Bu, yard\u0131m masalar\u0131n\u0131n do\u011fada reaktif oldu\u011fu anlam\u0131na gelir.Servis masalar\u0131 belirli reaktif g\u00f6revleri de yerine getirse de ba\u015fl\u0131ca i\u015flevleri, IT operasyonlar\u0131n\u0131n sorunsuz \u00e7al\u0131\u015fmas\u0131n\u0131 proaktif olarak sa\u011flamakt\u0131r. B\u00f6ylece sistemin eksiklerini g\u00f6rerek mevcut durumun daha iyi hale getirmektir.<\/p>\n\n\n\n<h2><strong>Destek Kanallar\u0131n\u0131 Y\u00f6netmenin Kolay Yolu Infoset<\/strong><\/h2>\n\n\n\n<p>\u015eirketlerin yard\u0131m ve servis masalar\u0131 gibi bir \u00e7ok alanda hem kullan\u0131c\u0131lara hem de \u00e7al\u0131\u015fanlar\u0131n sorunlar\u0131na \u00e7\u00f6z\u00fcm olacak farkl\u0131 destek masalar\u0131na sahiptir. Infoset, \u015firketlerin destek kanallar\u0131n\u0131 tek bir platformdan y\u00f6netilmesini sa\u011flar. B\u00f6ylece gelen e-postalar\u0131 taleplere d\u00f6n\u00fc\u015ft\u00fcr\u00fcp yan\u0131tlayabilir, chatbotlar ile m\u00fc\u015fterilerinizle ileti\u015fime ge\u00e7ip, self-servis destek i\u00e7in bir yard\u0131m merkezi olu\u015fturabilirsiniz. Bu sayede m\u00fc\u015fteri yolculu\u011fundaki her noktay\u0131 takip edebilirsiniz. Siz de m\u00fc\u015fteri deneyiminizi bir sonraki seviyeye ta\u015f\u0131mak ve sat\u0131\u015flar\u0131n\u0131z\u0131 art\u0131rmak i\u00e7in Infoset\u2019i hemen bug\u00fcn <a href=\"https:\/\/infoset.app\/tr\/\" target=\"_blank\" rel=\"noreferrer noopener\">kullanmaya ba\u015flay\u0131n!<\/a><\/p>\n","protected":false},"excerpt":{"rendered":"<p>Bu yaz\u0131m\u0131zda yard\u0131m masas\u0131 ve servis masas\u0131n\u0131n g\u00f6revlerinden ve aralar\u0131ndaki farklardan bahsedece\u011fiz.<\/p>\n","protected":false},"author":2,"featured_media":2319,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[385],"tags":[483,1367,499],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>Yard\u0131m Masas\u0131\u00a0 ve Servis Masas\u0131 Aras\u0131ndaki Farklar Nelerdir? - Infoset<\/title>\n<meta name=\"description\" content=\"Yard\u0131m masas\u0131 nedir? Ne i\u015fe yarar? Servis masas\u0131 nedir? Birbirinden farklar\u0131 nelerdir? Hangisi daha avantajl\u0131d\u0131r?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Yard\u0131m Masas\u0131\u00a0 ve Servis Masas\u0131 Aras\u0131ndaki Farklar Nelerdir? - Infoset\" \/>\n<meta property=\"og:description\" content=\"Yard\u0131m masas\u0131 nedir? Ne i\u015fe yarar? Servis masas\u0131 nedir? Birbirinden farklar\u0131 nelerdir? Hangisi daha avantajl\u0131d\u0131r?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/\" \/>\n<meta property=\"og:site_name\" content=\"Infoset\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/infosetapp\" \/>\n<meta property=\"article:published_time\" content=\"2022-09-20T16:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-09-15T12:28:55+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/help-desk-and-service-deskt.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1920\" \/>\n\t<meta property=\"og:image:height\" content=\"1280\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@infosetapp\" \/>\n<meta name=\"twitter:site\" content=\"@infosetapp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Infoset\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/infoset.app\/blog\/#organization\",\"name\":\"Infoset\",\"url\":\"https:\/\/infoset.app\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/infosetapp\",\"https:\/\/www.instagram.com\/infosetapp\/\",\"https:\/\/www.linkedin.com\/company\/infosetapp\",\"https:\/\/twitter.com\/infosetapp\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/infoset.app\/blog\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png\",\"contentUrl\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png\",\"width\":600,\"height\":600,\"caption\":\"Infoset\"},\"image\":{\"@id\":\"https:\/\/infoset.app\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/infoset.app\/blog\/#website\",\"url\":\"https:\/\/infoset.app\/blog\/\",\"name\":\"Infoset\",\"description\":\"Blog\",\"publisher\":{\"@id\":\"https:\/\/infoset.app\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/infoset.app\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/help-desk-and-service-deskt.jpg\",\"contentUrl\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/help-desk-and-service-deskt.jpg\",\"width\":1920,\"height\":1280,\"caption\":\"yard\\u0131m masas\\u0131\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#webpage\",\"url\":\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/\",\"name\":\"Yard\\u0131m Masas\\u0131\\u00a0 ve Servis Masas\\u0131 Aras\\u0131ndaki Farklar Nelerdir? - Infoset\",\"isPartOf\":{\"@id\":\"https:\/\/infoset.app\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#primaryimage\"},\"datePublished\":\"2022-09-20T16:00:00+00:00\",\"dateModified\":\"2022-09-15T12:28:55+00:00\",\"description\":\"Yard\\u0131m masas\\u0131 nedir? Ne i\\u015fe yarar? Servis masas\\u0131 nedir? Birbirinden farklar\\u0131 nelerdir? Hangisi daha avantajl\\u0131d\\u0131r?\",\"breadcrumb\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/infoset.app\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blog\",\"item\":\"https:\/\/infoset.app\/blog\/\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"M\\u00fc\\u015fteri Destek\",\"item\":\"https:\/\/infoset.app\/blog\/tr\/category\/musteri-destek\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"Yard\\u0131m Masas\\u0131\\u00a0 ve Servis Masas\\u0131 Aras\\u0131ndaki Farklar Nelerdir?\"}]},{\"@type\":\"Article\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#webpage\"},\"author\":{\"@id\":\"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733\"},\"headline\":\"Yard\\u0131m Masas\\u0131\\u00a0 ve Servis Masas\\u0131 Aras\\u0131ndaki Farklar Nelerdir?\",\"datePublished\":\"2022-09-20T16:00:00+00:00\",\"dateModified\":\"2022-09-15T12:28:55+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#webpage\"},\"wordCount\":777,\"publisher\":{\"@id\":\"https:\/\/infoset.app\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/help-desk-and-service-deskt.jpg\",\"keywords\":[\"M\\u00fc\\u015fteri Deneyimi\",\"servis masas\\u0131\",\"Yard\\u0131m Masas\\u0131 Yaz\\u0131l\\u0131m\\u0131\"],\"articleSection\":[\"M\\u00fc\\u015fteri Destek\"],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733\",\"name\":\"Infoset\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/infoset.app\/blog\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g\",\"caption\":\"Infoset\"},\"url\":\"https:\/\/infoset.app\/blog\/author\/infoseteditor\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"Yard\u0131m Masas\u0131\u00a0 ve Servis Masas\u0131 Aras\u0131ndaki Farklar Nelerdir? - Infoset","description":"Yard\u0131m masas\u0131 nedir? Ne i\u015fe yarar? Servis masas\u0131 nedir? Birbirinden farklar\u0131 nelerdir? Hangisi daha avantajl\u0131d\u0131r?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/","og_locale":"en_US","og_type":"article","og_title":"Yard\u0131m Masas\u0131\u00a0 ve Servis Masas\u0131 Aras\u0131ndaki Farklar Nelerdir? - Infoset","og_description":"Yard\u0131m masas\u0131 nedir? Ne i\u015fe yarar? Servis masas\u0131 nedir? Birbirinden farklar\u0131 nelerdir? Hangisi daha avantajl\u0131d\u0131r?","og_url":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/","og_site_name":"Infoset","article_publisher":"https:\/\/www.facebook.com\/infosetapp","article_published_time":"2022-09-20T16:00:00+00:00","article_modified_time":"2022-09-15T12:28:55+00:00","og_image":[{"width":1920,"height":1280,"url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/help-desk-and-service-deskt.jpg","path":"C:\\INFOSET\\WWW\\infoset.app\\blog\/wp-content\/uploads\/2022\/09\/help-desk-and-service-deskt.jpg","size":"full","id":2319,"alt":"yard\u0131m masas\u0131","pixels":2457600,"type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_creator":"@infosetapp","twitter_site":"@infosetapp","twitter_misc":{"Written by":"Infoset","Est. reading time":"3 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/infoset.app\/blog\/#organization","name":"Infoset","url":"https:\/\/infoset.app\/blog\/","sameAs":["https:\/\/www.facebook.com\/infosetapp","https:\/\/www.instagram.com\/infosetapp\/","https:\/\/www.linkedin.com\/company\/infosetapp","https:\/\/twitter.com\/infosetapp"],"logo":{"@type":"ImageObject","@id":"https:\/\/infoset.app\/blog\/#logo","inLanguage":"en-US","url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png","contentUrl":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png","width":600,"height":600,"caption":"Infoset"},"image":{"@id":"https:\/\/infoset.app\/blog\/#logo"}},{"@type":"WebSite","@id":"https:\/\/infoset.app\/blog\/#website","url":"https:\/\/infoset.app\/blog\/","name":"Infoset","description":"Blog","publisher":{"@id":"https:\/\/infoset.app\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/infoset.app\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","@id":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#primaryimage","inLanguage":"en-US","url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/help-desk-and-service-deskt.jpg","contentUrl":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/help-desk-and-service-deskt.jpg","width":1920,"height":1280,"caption":"yard\u0131m masas\u0131"},{"@type":"WebPage","@id":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#webpage","url":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/","name":"Yard\u0131m Masas\u0131\u00a0 ve Servis Masas\u0131 Aras\u0131ndaki Farklar Nelerdir? - Infoset","isPartOf":{"@id":"https:\/\/infoset.app\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#primaryimage"},"datePublished":"2022-09-20T16:00:00+00:00","dateModified":"2022-09-15T12:28:55+00:00","description":"Yard\u0131m masas\u0131 nedir? Ne i\u015fe yarar? Servis masas\u0131 nedir? Birbirinden farklar\u0131 nelerdir? Hangisi daha avantajl\u0131d\u0131r?","breadcrumb":{"@id":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/infoset.app\/"},{"@type":"ListItem","position":2,"name":"Blog","item":"https:\/\/infoset.app\/blog\/\/"},{"@type":"ListItem","position":3,"name":"M\u00fc\u015fteri Destek","item":"https:\/\/infoset.app\/blog\/tr\/category\/musteri-destek\/"},{"@type":"ListItem","position":4,"name":"Yard\u0131m Masas\u0131\u00a0 ve Servis Masas\u0131 Aras\u0131ndaki Farklar Nelerdir?"}]},{"@type":"Article","@id":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#article","isPartOf":{"@id":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#webpage"},"author":{"@id":"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733"},"headline":"Yard\u0131m Masas\u0131\u00a0 ve Servis Masas\u0131 Aras\u0131ndaki Farklar Nelerdir?","datePublished":"2022-09-20T16:00:00+00:00","dateModified":"2022-09-15T12:28:55+00:00","mainEntityOfPage":{"@id":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#webpage"},"wordCount":777,"publisher":{"@id":"https:\/\/infoset.app\/blog\/#organization"},"image":{"@id":"https:\/\/infoset.app\/blog\/tr\/yardim-masasi-ve-servis-masasinin-farklari\/#primaryimage"},"thumbnailUrl":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/help-desk-and-service-deskt.jpg","keywords":["M\u00fc\u015fteri Deneyimi","servis masas\u0131","Yard\u0131m Masas\u0131 Yaz\u0131l\u0131m\u0131"],"articleSection":["M\u00fc\u015fteri Destek"],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733","name":"Infoset","image":{"@type":"ImageObject","@id":"https:\/\/infoset.app\/blog\/#personlogo","inLanguage":"en-US","url":"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g","caption":"Infoset"},"url":"https:\/\/infoset.app\/blog\/author\/infoseteditor\/"}]}},"jetpack_featured_media_url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/09\/help-desk-and-service-deskt.jpg","_links":{"self":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts\/2324"}],"collection":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/comments?post=2324"}],"version-history":[{"count":2,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts\/2324\/revisions"}],"predecessor-version":[{"id":2326,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts\/2324\/revisions\/2326"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/media\/2319"}],"wp:attachment":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/media?parent=2324"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/categories?post=2324"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/tags?post=2324"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}