{"id":1101,"date":"2022-01-13T19:00:00","date_gmt":"2022-01-13T16:00:00","guid":{"rendered":"https:\/\/infoset.app\/blog\/?p=1101"},"modified":"2022-01-05T16:05:29","modified_gmt":"2022-01-05T13:05:29","slug":"raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi","status":"publish","type":"post","link":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/","title":{"rendered":"M\u00fc\u015fteri Destek Sistemlerinde Ekip Ba\u015far\u0131s\u0131n\u0131 Sa\u011flamada Raporlaman\u0131n Etkisi"},"content":{"rendered":"\n<p>\u015eirketlerin temel hizmetlerinden biri olan m\u00fc\u015fteri destek sistemlerinde ekip ba\u015far\u0131s\u0131 olduk\u00e7a \u00f6nemlidir. Bu ekiplerde ba\u015far\u0131n\u0131n yakalanabilmesi i\u00e7in raporlama ile d\u00fczenli bir performans takibi gereklidir. Peki, <a href=\"https:\/\/infoset.app\/blog\/tr\/musteri-destegini-verimli-hale-getirmek-icin-4-tuyo\/\" target=\"_blank\" rel=\"noreferrer noopener\">m\u00fc\u015fteri<\/a> destek ekiplerinde ba\u015far\u0131y\u0131 sa\u011flamada raporlaman\u0131n etkisi nedir?<\/p>\n\n\n\n<h2><strong>Raporlama Hakk\u0131nda<\/strong><\/h2>\n\n\n\n<p>Raporlama, finans, sat\u0131\u015f, pazarlama, m\u00fc\u015fteri deste\u011fi gibi performans\u0131n izlendi\u011fi ve \u00f6l\u00e7\u00fcld\u00fc\u011f\u00fc herhangi bir i\u015f alan\u0131nda belirli bilgilerin derlenmesi ve incelenmesi s\u00fcreci arac\u0131l\u0131\u011f\u0131yla yap\u0131l\u0131r. \u0130\u015fletmeler i\u00e7in performans takibi sa\u011flar ve belirlenen hedeflerin ger\u00e7ekle\u015fme durumunu analiz etme imkan\u0131 sunar. Raporun sonucu, bir sorunun neden olu\u015ftu\u011funu a\u00e7\u0131klayabilir veya performans sorunlar\u0131n\u0131 tan\u0131mlayabilir ve genellikle bir eylem plan\u0131 \u00f6nerebilir.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img src=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/reporting-customer-support-1024x640.jpg\" alt=\"m\u00fc\u015fteri destek sistemleri\" class=\"wp-image-1097\" width=\"619\" height=\"386\" srcset=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/reporting-customer-support-1024x640.jpg 1024w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/reporting-customer-support-300x188.jpg 300w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/reporting-customer-support-1536x960.jpg 1536w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/reporting-customer-support.jpg 1600w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/reporting-customer-support-300x188@2x.jpg 600w\" sizes=\"(max-width: 619px) 100vw, 619px\" \/><\/figure><\/div>\n\n\n\n<p>Raporlama s\u00fcre\u00e7leri ekiplerde \u015feffafl\u0131\u011f\u0131 te\u015fvik eder. Bir\u00e7ok halka a\u00e7\u0131k \u015firket i\u00e7in y\u0131ll\u0131k rapor; hissedarlara, h\u00fck\u00fcmete ve di\u011ferlerine i\u015f hakk\u0131nda mali veriler ve sahiplik bilgileri sa\u011flamak i\u00e7in yasal bir gerekliliktir. Ayr\u0131ca mali y\u0131l boyunca d\u00fczenli raporlama, ayn\u0131 sekt\u00f6rdeki \u015firketlerin performanslar\u0131n\u0131 rakipleriyle kar\u015f\u0131la\u015ft\u0131rmas\u0131na ve \u00f6l\u00e7mesine olanak tan\u0131r.<\/p>\n\n\n\n<h2><strong>M\u00fc\u015fteri Destek Sistemlerinde Rapor \u00c7e\u015fitleri<\/strong><\/h2>\n\n\n\n<p>M\u00fc\u015fteri destek sistemlerinde ekipler taraf\u0131ndan kullan\u0131lan \u00e7e\u015fitli raporlar vard\u0131r. Kullan\u0131lan m\u00fc\u015fteri destek raporlar\u0131 \u015fu \u015fekildedir:&nbsp;<\/p>\n\n\n\n<h3><strong>1) Ticket D\u00fczeyinde Raporlar<\/strong><\/h3>\n\n\n\n<p>M\u00fc\u015fteri destek sistemlerinde en s\u0131k kullan\u0131lan raporlardan biri <a href=\"https:\/\/infoset.app\/blog\/tr\/ticket-sistemi-nedir-hangi-alanlarda-kullanilir\/\">ticket<\/a> d\u00fczeyinde raporlard\u0131r. Bu rapor \u00e7e\u015fidi, temel olarak m\u00fc\u015fteri destek ekibinin \u00e7\u00f6z\u00fcmledi\u011fi ticket say\u0131s\u0131 ile \u00e7\u00f6z\u00fcmleme s\u00fcresi aras\u0131ndaki ili\u015fkiyi veren iki eksenli bile\u015fik bir grafik olarak g\u00f6sterilir.\u00a0<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img src=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-2-1024x579.png\" alt=\"m\u00fc\u015fteri destek sistemleri\" class=\"wp-image-1090\" width=\"617\" height=\"349\" srcset=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-2-1024x579.png 1024w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-2-300x170.png 300w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-2-1536x868.png 1536w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-2.png 1600w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-2-300x170@2x.png 600w\" sizes=\"(max-width: 617px) 100vw, 617px\" \/><\/figure><\/div>\n\n\n\n<h3><strong>2) Faaliyet D\u00fczeyinde Raporlar<\/strong><\/h3>\n\n\n\n<p>M\u00fc\u015fteri destek ekipleri gibi t\u00fcketiciyle temas halinde olan olan ekipler i\u00e7in m\u00fc\u015fterilerle olan etkile\u015fimin yollar\u0131 ve \u00e7e\u015fitleri de\u011fi\u015fkenlik g\u00f6sterebilir. M\u00fc\u015fterinin destek s\u00fcrecine ba\u011fl\u0131 olarak sa\u011flanan aramalar\u0131n, e-postalar\u0131n ve toplant\u0131lar\u0131n say\u0131s\u0131, i\u015fletmenizle nas\u0131l etkile\u015fim kurduklar\u0131na ba\u011fl\u0131 olarak de\u011fi\u015febilir. Faaliyet d\u00fczeyinde raporlama olu\u015fturarak t\u00fcm bu etkile\u015fim trafi\u011fini ilgili destek personeli \u00f6zelinde g\u00f6stermek, \u00fcretkenli\u011fi \u00f6l\u00e7meye yard\u0131mc\u0131 olabilir ve ekip \u00fcyelerinin hedeflerine ula\u015fmas\u0131n\u0131 sa\u011flayabilir.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img src=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-1-1024x668.png\" alt=\"m\u00fc\u015fteri destek sistemleri\" class=\"wp-image-1091\" width=\"681\" height=\"444\" srcset=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-1-1024x668.png 1024w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-1-300x196.png 300w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-1.png 1408w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-1-300x196@2x.png 600w\" sizes=\"(max-width: 681px) 100vw, 681px\" \/><\/figure><\/div>\n\n\n\n<h3><strong>3) M\u00fc\u015fteri Kazanma Raporlar\u0131<\/strong><\/h3>\n\n\n\n<p>Bu rapor \u00e7e\u015fidi \u00e7o\u011funlukla \u201cAyl\u0131k Tekrarlanan Gelir\u201d modelini benimseyen \u015firketler taraf\u0131ndan kullan\u0131l\u0131r. Kazan\u0131lan m\u00fc\u015fteri say\u0131s\u0131n\u0131n analizi \u015firket y\u00f6neticilerine bir sonraki ay kar\/zarar oranlar\u0131na dair fikir vererek strateji geli\u015ftirilmesini sa\u011flar. \u00d6rne\u011fin, Harvard Business School\u2019un <a href=\"https:\/\/hbswk.hbs.edu\/archive\/the-economics-of-e-loyalty\">\u00e7al\u0131\u015fmalar\u0131na<\/a> g\u00f6re; <strong>kazan\u0131lan m\u00fc\u015fteri oran\u0131ndaki %5\u2019lik <\/strong>bir art\u0131\u015f\u0131n \u015firketin gelirlerinde <strong>%75\u2019lik bir kar<\/strong> sa\u011flayaca\u011f\u0131 belirlenmi\u015ftir. Bu sebeple kazan\u0131lan m\u00fc\u015fteri oranlar\u0131n\u0131n d\u00fczenli olarak raporlanmas\u0131 b\u00fcy\u00fck \u00f6nem ta\u015f\u0131r.<\/p>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-full\"><img width=\"450\" height=\"404\" src=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image.png\" alt=\"m\u00fc\u015fteri destek sistemleri, raporlama\" class=\"wp-image-1092\" srcset=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image.png 450w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/image-300x269.png 300w\" sizes=\"(max-width: 450px) 100vw, 450px\" \/><\/figure><\/div>\n\n\n\n<h3><strong>4) M\u00fc\u015fteri Geri Bildirim Raporlar\u0131&nbsp;<\/strong><\/h3>\n\n\n\n<p>M\u00fc\u015fteri memnuniyeti, destek ekiplerinin ba\u015far\u0131s\u0131n\u0131 \u00f6l\u00e7mede olduk\u00e7a kritik bir etkendir. Bu rapor \u00e7e\u015fidi genellikle sa\u011flanan destek sonras\u0131 t\u00fcketicilere sunulan anketlerin sonu\u00e7lar\u0131na dayan\u0131r. Anket sonu\u00e7lar\u0131na g\u00f6re d\u00fczenlenen geri bildirim raporlar\u0131 destek ekiplerinin performanslar\u0131n\u0131n de\u011ferlendirilmesine olanak sa\u011flar.\u00a0<\/p>\n\n\n\n<h2><strong>Raporlaman\u0131n M\u00fc\u015fteri Destek Sistemlerindeki Ekip Ba\u015far\u0131s\u0131 \u00dczerindeki Etkisi<\/strong><\/h2>\n\n\n\n<div class=\"wp-block-image\"><figure class=\"aligncenter size-large is-resized\"><img src=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/customer-support-systems-1024x640.jpg\" alt=\"m\u00fc\u015fteri destek sistemleri, raporlama\" class=\"wp-image-1098\" width=\"646\" height=\"403\" srcset=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/customer-support-systems-1024x640.jpg 1024w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/customer-support-systems-300x188.jpg 300w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/customer-support-systems-1536x960.jpg 1536w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/customer-support-systems.jpg 1600w, https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/customer-support-systems-300x188@2x.jpg 600w\" sizes=\"(max-width: 646px) 100vw, 646px\" \/><\/figure><\/div>\n\n\n\n<p>M\u00fc\u015fteri destek sistemlerinde raporlar destek s\u00fcre\u00e7leri hakk\u0131nda son derece \u00f6nemli veriler sunar. Bu raporlar arac\u0131l\u0131\u011f\u0131 ile toplanan veriler yard\u0131m\u0131yla yeni stratejiler geli\u015ftirilebilir ya da kritik kararlar al\u0131nabilir. Ayn\u0131 zamanda raporlama destek ekiplerinin ba\u015far\u0131s\u0131 i\u00e7in de olduk\u00e7a \u00f6nemlidir. Raporlaman\u0131n m\u00fc\u015fteri destek ekiplerinin ba\u015far\u0131s\u0131 \u00fczerine etkileri \u015fu \u015fekildedir:<\/p>\n\n\n\n<h3><strong>Detayl\u0131 M\u00fc\u015fteri Analizi ile Ekiplere Geli\u015fim \u0130mkan\u0131 Sunar<\/strong><\/h3>\n\n\n\n<p>M\u00fc\u015fteri destek sistemlerinde kullan\u0131lan \u00e7e\u015fitli raporlama y\u00f6ntemleri ile m\u00fc\u015fteriler daha etkin \u015fekilde analiz edilebilir. Bu raporlarda m\u00fc\u015fterilerin demografik \u00f6zelliklerinden ileti\u015fim al\u0131\u015fkanl\u0131klar\u0131na bir \u00e7ok farkl\u0131 madde yer alabilir. M\u00fc\u015fterilerini daha iyi tan\u0131yan destek ekipleri ki\u015fiselle\u015ftirilmi\u015f hizmetler sunarak talepleri yan\u0131tlayabilir ve m\u00fc\u015fterilerin beklentilerini kar\u015f\u0131layabilir. B\u00f6ylelikle destek ekiplerinde ba\u015far\u0131y\u0131 b\u00fcy\u00fck oranda etkileyen m\u00fc\u015fteri memnuniyeti kazan\u0131lm\u0131\u015f olur.<\/p>\n\n\n\n<h3><strong>Etkin Performans Takibi Sa\u011flar<\/strong><\/h3>\n\n\n\n<p>M\u00fc\u015fteri destek ekiplerinde ba\u015far\u0131ya ula\u015fmada \u00f6nemli fakt\u00f6rlerden biri de performans takibidir. \u00c7al\u0131\u015fanlar\u0131n bireysel olarak ve ekip i\u00e7erisindeki performanslar\u0131 d\u00fczenli raporlama sayesinde belirlenir. Ayn\u0131 zamanda \u015firketler taraf\u0131ndan belirlenen hedeflere ula\u015f\u0131lma s\u00fcre\u00e7leri raporlama sayesinde takip edilerek ekiplerin motivasyonu canl\u0131 tutulur. B\u00f6ylelikle d\u00fczenli raporlama ile ekiplerin performanslar\u0131 incelenip geli\u015ftirilerek ba\u015far\u0131 sa\u011flanm\u0131\u015f olur.<\/p>\n\n\n\n<h2><strong>Raporlama ile Performans Takibinin Kolay Adresi: Infoset&nbsp;<\/strong><\/h2>\n\n\n\n<p>M\u00fc\u015fteri destek ekiplerinde performans takibi yapmak y\u00f6neticiler i\u00e7in kimi zaman zorlu ve komplike bir hal alabilir. Bu noktada Infoset devreye girerek ak\u0131ll\u0131 raporlar ile sat\u0131\u015f ve destek ekiplerinizi anl\u0131k olarak izlemenizi sa\u011flar. Ayn\u0131 zamanda ekiplerinizin hangi alanlarda geli\u015fme g\u00f6sterebilece\u011fini de sunar. Omni-channel m\u00fc\u015fteri servis sistemi ile t\u00fcm destek ve sat\u0131\u015f kanallar\u0131n\u0131z\u0131 tek bir platform \u00fczerinden y\u00f6netebilir, t\u00fcm s\u00fcre\u00e7lerinizi otomatize edebilirsiniz. M\u00fc\u015fteri deneyiminizi bir sonraki seviyeye ta\u015f\u0131mak ve sat\u0131\u015flar\u0131n\u0131z\u0131 art\u0131rmak i\u00e7in Infoset&#8217;i hemen bug\u00fcn <a href=\"https:\/\/infoset.app\/tr\/\" target=\"_blank\" rel=\"noreferrer noopener\">kullanmaya ba\u015flay\u0131n!<\/a><\/p>\n\n\n\n<figure class=\"wp-block-image size-full\"><a href=\"https:\/\/infoset.app\/tr\/signup?utm_source=blog\" target=\"_blank\" rel=\"noopener\"><img width=\"1440\" height=\"520\" src=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/blogCta_tr-1.png\" alt=\"\" class=\"wp-image-350\"\/><\/a><\/figure>\n","protected":false},"excerpt":{"rendered":"<p>Bu yaz\u0131m\u0131zda sizlere raporlamadan ve raporlaman\u0131n m\u00fc\u015fteri destek ekiplerinin ba\u015far\u0131s\u0131 \u00fczerine etkilerinden bahsedece\u011fiz.\u00a0<\/p>\n","protected":false},"author":2,"featured_media":1096,"comment_status":"closed","ping_status":"open","sticky":false,"template":"","format":"standard","meta":[],"categories":[385],"tags":[483,891,932,931],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v17.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>M\u00fc\u015fteri Destek Sistemlerinde Ekip Ba\u015far\u0131s\u0131n\u0131 Sa\u011flamada Raporlaman\u0131n Etkisi - Infoset<\/title>\n<meta name=\"description\" content=\"Raporlama nedir? Raporlama \u00e7e\u015fitleri neler? M\u00fc\u015fteri destek sistemlerinde raporlaman\u0131n etkisi ve avantajlar\u0131 neler?\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"M\u00fc\u015fteri Destek Sistemlerinde Ekip Ba\u015far\u0131s\u0131n\u0131 Sa\u011flamada Raporlaman\u0131n Etkisi - Infoset\" \/>\n<meta property=\"og:description\" content=\"Raporlama nedir? Raporlama \u00e7e\u015fitleri neler? M\u00fc\u015fteri destek sistemlerinde raporlaman\u0131n etkisi ve avantajlar\u0131 neler?\" \/>\n<meta property=\"og:url\" content=\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/\" \/>\n<meta property=\"og:site_name\" content=\"Infoset\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/infosetapp\" \/>\n<meta property=\"article:published_time\" content=\"2022-01-13T16:00:00+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2022-01-05T13:05:29+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/repoting-In-this-article-we-will-be-talking-about-reporting-and-the-effects-of-reporting-on-the-success-of-customer-support-teams.-.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1600\" \/>\n\t<meta property=\"og:image:height\" content=\"1000\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@infosetapp\" \/>\n<meta name=\"twitter:site\" content=\"@infosetapp\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Infoset\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"Organization\",\"@id\":\"https:\/\/infoset.app\/blog\/#organization\",\"name\":\"Infoset\",\"url\":\"https:\/\/infoset.app\/blog\/\",\"sameAs\":[\"https:\/\/www.facebook.com\/infosetapp\",\"https:\/\/www.instagram.com\/infosetapp\/\",\"https:\/\/www.linkedin.com\/company\/infosetapp\",\"https:\/\/twitter.com\/infosetapp\"],\"logo\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/infoset.app\/blog\/#logo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png\",\"contentUrl\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png\",\"width\":600,\"height\":600,\"caption\":\"Infoset\"},\"image\":{\"@id\":\"https:\/\/infoset.app\/blog\/#logo\"}},{\"@type\":\"WebSite\",\"@id\":\"https:\/\/infoset.app\/blog\/#website\",\"url\":\"https:\/\/infoset.app\/blog\/\",\"name\":\"Infoset\",\"description\":\"Blog\",\"publisher\":{\"@id\":\"https:\/\/infoset.app\/blog\/#organization\"},\"potentialAction\":[{\"@type\":\"SearchAction\",\"target\":{\"@type\":\"EntryPoint\",\"urlTemplate\":\"https:\/\/infoset.app\/blog\/?s={search_term_string}\"},\"query-input\":\"required name=search_term_string\"}],\"inLanguage\":\"en-US\"},{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#primaryimage\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/repoting-In-this-article-we-will-be-talking-about-reporting-and-the-effects-of-reporting-on-the-success-of-customer-support-teams.-.jpg\",\"contentUrl\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/repoting-In-this-article-we-will-be-talking-about-reporting-and-the-effects-of-reporting-on-the-success-of-customer-support-teams.-.jpg\",\"width\":1600,\"height\":1000,\"caption\":\"m\\u00fc\\u015fteri destek sistemlerinde\"},{\"@type\":\"WebPage\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#webpage\",\"url\":\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/\",\"name\":\"M\\u00fc\\u015fteri Destek Sistemlerinde Ekip Ba\\u015far\\u0131s\\u0131n\\u0131 Sa\\u011flamada Raporlaman\\u0131n Etkisi - Infoset\",\"isPartOf\":{\"@id\":\"https:\/\/infoset.app\/blog\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#primaryimage\"},\"datePublished\":\"2022-01-13T16:00:00+00:00\",\"dateModified\":\"2022-01-05T13:05:29+00:00\",\"description\":\"Raporlama nedir? Raporlama \\u00e7e\\u015fitleri neler? M\\u00fc\\u015fteri destek sistemlerinde raporlaman\\u0131n etkisi ve avantajlar\\u0131 neler?\",\"breadcrumb\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#breadcrumb\"},\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"ReadAction\",\"target\":[\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/\"]}]},{\"@type\":\"BreadcrumbList\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#breadcrumb\",\"itemListElement\":[{\"@type\":\"ListItem\",\"position\":1,\"name\":\"Home\",\"item\":\"https:\/\/infoset.app\/\"},{\"@type\":\"ListItem\",\"position\":2,\"name\":\"Blog\",\"item\":\"https:\/\/infoset.app\/blog\/\/\"},{\"@type\":\"ListItem\",\"position\":3,\"name\":\"M\\u00fc\\u015fteri Destek\",\"item\":\"https:\/\/infoset.app\/blog\/tr\/category\/musteri-destek\/\"},{\"@type\":\"ListItem\",\"position\":4,\"name\":\"M\\u00fc\\u015fteri Destek Sistemlerinde Ekip Ba\\u015far\\u0131s\\u0131n\\u0131 Sa\\u011flamada Raporlaman\\u0131n Etkisi\"}]},{\"@type\":\"Article\",\"@id\":\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#article\",\"isPartOf\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#webpage\"},\"author\":{\"@id\":\"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733\"},\"headline\":\"M\\u00fc\\u015fteri Destek Sistemlerinde Ekip Ba\\u015far\\u0131s\\u0131n\\u0131 Sa\\u011flamada Raporlaman\\u0131n Etkisi\",\"datePublished\":\"2022-01-13T16:00:00+00:00\",\"dateModified\":\"2022-01-05T13:05:29+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#webpage\"},\"wordCount\":897,\"publisher\":{\"@id\":\"https:\/\/infoset.app\/blog\/#organization\"},\"image\":{\"@id\":\"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#primaryimage\"},\"thumbnailUrl\":\"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/repoting-In-this-article-we-will-be-talking-about-reporting-and-the-effects-of-reporting-on-the-success-of-customer-support-teams.-.jpg\",\"keywords\":[\"M\\u00fc\\u015fteri Deneyimi\",\"M\\u00fc\\u015fteri Destek Sistemi\",\"performans\",\"raporlama\"],\"articleSection\":[\"M\\u00fc\\u015fteri Destek\"],\"inLanguage\":\"en-US\"},{\"@type\":\"Person\",\"@id\":\"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733\",\"name\":\"Infoset\",\"image\":{\"@type\":\"ImageObject\",\"@id\":\"https:\/\/infoset.app\/blog\/#personlogo\",\"inLanguage\":\"en-US\",\"url\":\"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g\",\"contentUrl\":\"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g\",\"caption\":\"Infoset\"},\"url\":\"https:\/\/infoset.app\/blog\/author\/infoseteditor\/\"}]}<\/script>\n<!-- \/ Yoast SEO plugin. -->","yoast_head_json":{"title":"M\u00fc\u015fteri Destek Sistemlerinde Ekip Ba\u015far\u0131s\u0131n\u0131 Sa\u011flamada Raporlaman\u0131n Etkisi - Infoset","description":"Raporlama nedir? Raporlama \u00e7e\u015fitleri neler? M\u00fc\u015fteri destek sistemlerinde raporlaman\u0131n etkisi ve avantajlar\u0131 neler?","robots":{"index":"index","follow":"follow","max-snippet":"max-snippet:-1","max-image-preview":"max-image-preview:large","max-video-preview":"max-video-preview:-1"},"canonical":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/","og_locale":"en_US","og_type":"article","og_title":"M\u00fc\u015fteri Destek Sistemlerinde Ekip Ba\u015far\u0131s\u0131n\u0131 Sa\u011flamada Raporlaman\u0131n Etkisi - Infoset","og_description":"Raporlama nedir? Raporlama \u00e7e\u015fitleri neler? M\u00fc\u015fteri destek sistemlerinde raporlaman\u0131n etkisi ve avantajlar\u0131 neler?","og_url":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/","og_site_name":"Infoset","article_publisher":"https:\/\/www.facebook.com\/infosetapp","article_published_time":"2022-01-13T16:00:00+00:00","article_modified_time":"2022-01-05T13:05:29+00:00","og_image":[{"width":1600,"height":1000,"url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/repoting-In-this-article-we-will-be-talking-about-reporting-and-the-effects-of-reporting-on-the-success-of-customer-support-teams.-.jpg","path":"C:\\INFOSET\\WWW\\infoset.app\\blog\/wp-content\/uploads\/2022\/01\/repoting-In-this-article-we-will-be-talking-about-reporting-and-the-effects-of-reporting-on-the-success-of-customer-support-teams.-.jpg","size":"full","id":1096,"alt":"m\u00fc\u015fteri destek sistemlerinde","pixels":1600000,"type":"image\/jpeg"}],"twitter_card":"summary_large_image","twitter_creator":"@infosetapp","twitter_site":"@infosetapp","twitter_misc":{"Written by":"Infoset","Est. reading time":"4 minutes"},"schema":{"@context":"https:\/\/schema.org","@graph":[{"@type":"Organization","@id":"https:\/\/infoset.app\/blog\/#organization","name":"Infoset","url":"https:\/\/infoset.app\/blog\/","sameAs":["https:\/\/www.facebook.com\/infosetapp","https:\/\/www.instagram.com\/infosetapp\/","https:\/\/www.linkedin.com\/company\/infosetapp","https:\/\/twitter.com\/infosetapp"],"logo":{"@type":"ImageObject","@id":"https:\/\/infoset.app\/blog\/#logo","inLanguage":"en-US","url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png","contentUrl":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2021\/09\/logo@2x-1.png","width":600,"height":600,"caption":"Infoset"},"image":{"@id":"https:\/\/infoset.app\/blog\/#logo"}},{"@type":"WebSite","@id":"https:\/\/infoset.app\/blog\/#website","url":"https:\/\/infoset.app\/blog\/","name":"Infoset","description":"Blog","publisher":{"@id":"https:\/\/infoset.app\/blog\/#organization"},"potentialAction":[{"@type":"SearchAction","target":{"@type":"EntryPoint","urlTemplate":"https:\/\/infoset.app\/blog\/?s={search_term_string}"},"query-input":"required name=search_term_string"}],"inLanguage":"en-US"},{"@type":"ImageObject","@id":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#primaryimage","inLanguage":"en-US","url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/repoting-In-this-article-we-will-be-talking-about-reporting-and-the-effects-of-reporting-on-the-success-of-customer-support-teams.-.jpg","contentUrl":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/repoting-In-this-article-we-will-be-talking-about-reporting-and-the-effects-of-reporting-on-the-success-of-customer-support-teams.-.jpg","width":1600,"height":1000,"caption":"m\u00fc\u015fteri destek sistemlerinde"},{"@type":"WebPage","@id":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#webpage","url":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/","name":"M\u00fc\u015fteri Destek Sistemlerinde Ekip Ba\u015far\u0131s\u0131n\u0131 Sa\u011flamada Raporlaman\u0131n Etkisi - Infoset","isPartOf":{"@id":"https:\/\/infoset.app\/blog\/#website"},"primaryImageOfPage":{"@id":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#primaryimage"},"datePublished":"2022-01-13T16:00:00+00:00","dateModified":"2022-01-05T13:05:29+00:00","description":"Raporlama nedir? Raporlama \u00e7e\u015fitleri neler? M\u00fc\u015fteri destek sistemlerinde raporlaman\u0131n etkisi ve avantajlar\u0131 neler?","breadcrumb":{"@id":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#breadcrumb"},"inLanguage":"en-US","potentialAction":[{"@type":"ReadAction","target":["https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/"]}]},{"@type":"BreadcrumbList","@id":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#breadcrumb","itemListElement":[{"@type":"ListItem","position":1,"name":"Home","item":"https:\/\/infoset.app\/"},{"@type":"ListItem","position":2,"name":"Blog","item":"https:\/\/infoset.app\/blog\/\/"},{"@type":"ListItem","position":3,"name":"M\u00fc\u015fteri Destek","item":"https:\/\/infoset.app\/blog\/tr\/category\/musteri-destek\/"},{"@type":"ListItem","position":4,"name":"M\u00fc\u015fteri Destek Sistemlerinde Ekip Ba\u015far\u0131s\u0131n\u0131 Sa\u011flamada Raporlaman\u0131n Etkisi"}]},{"@type":"Article","@id":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#article","isPartOf":{"@id":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#webpage"},"author":{"@id":"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733"},"headline":"M\u00fc\u015fteri Destek Sistemlerinde Ekip Ba\u015far\u0131s\u0131n\u0131 Sa\u011flamada Raporlaman\u0131n Etkisi","datePublished":"2022-01-13T16:00:00+00:00","dateModified":"2022-01-05T13:05:29+00:00","mainEntityOfPage":{"@id":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#webpage"},"wordCount":897,"publisher":{"@id":"https:\/\/infoset.app\/blog\/#organization"},"image":{"@id":"https:\/\/infoset.app\/blog\/tr\/raporlamanin-musteri-destek-sistemleri-uzerinde-etkisi\/#primaryimage"},"thumbnailUrl":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/repoting-In-this-article-we-will-be-talking-about-reporting-and-the-effects-of-reporting-on-the-success-of-customer-support-teams.-.jpg","keywords":["M\u00fc\u015fteri Deneyimi","M\u00fc\u015fteri Destek Sistemi","performans","raporlama"],"articleSection":["M\u00fc\u015fteri Destek"],"inLanguage":"en-US"},{"@type":"Person","@id":"https:\/\/infoset.app\/blog\/#\/schema\/person\/2e1d0a52a503cf6a8c84a4012eddc733","name":"Infoset","image":{"@type":"ImageObject","@id":"https:\/\/infoset.app\/blog\/#personlogo","inLanguage":"en-US","url":"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g","contentUrl":"https:\/\/secure.gravatar.com\/avatar\/01edb4cfd37559e0fb71e2e11e0fe9a0?s=96&d=mm&r=g","caption":"Infoset"},"url":"https:\/\/infoset.app\/blog\/author\/infoseteditor\/"}]}},"jetpack_featured_media_url":"https:\/\/infoset.app\/blog\/wp-content\/uploads\/2022\/01\/repoting-In-this-article-we-will-be-talking-about-reporting-and-the-effects-of-reporting-on-the-success-of-customer-support-teams.-.jpg","_links":{"self":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts\/1101"}],"collection":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/comments?post=1101"}],"version-history":[{"count":2,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts\/1101\/revisions"}],"predecessor-version":[{"id":1104,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/posts\/1101\/revisions\/1104"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/media\/1096"}],"wp:attachment":[{"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/media?parent=1101"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/categories?post=1101"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/infoset.app\/blog\/wp-json\/wp\/v2\/tags?post=1101"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}